jam20ster
Well-known member
Is anyone with a side patio system having any issues with water getting into camper?
We are going on a little over 1 year of ownership and I have continued to battle since purchase a leak around the patio door. The leak has even caused trim pieces to swell. It was first taken in around January of this year to be repaired. Technician found that the screws used to mount patio door system to RV had never been caulked from the factory. Heartland covered it under warranty even though caulking after 60 or 90 days usually isn't covered. About a month later water was still finding its way into the RV. We took RV back and this time technician found that behind the main awning leg where the power wires go into the RV for power supply, the hole was never caulked allowing water to get in. Once again Heartland covered this.
Now fast forward to yesterday, and we still have water getting into camper. I have called the repair shop and they said bring it in and they will explore even more and it will be all covered at no expense to me. I'm thankful that my repair shop and Heartland have taken care of the financial side of things, but this is getting frustrating.
Am I the only one having this problem?
We are going on a little over 1 year of ownership and I have continued to battle since purchase a leak around the patio door. The leak has even caused trim pieces to swell. It was first taken in around January of this year to be repaired. Technician found that the screws used to mount patio door system to RV had never been caulked from the factory. Heartland covered it under warranty even though caulking after 60 or 90 days usually isn't covered. About a month later water was still finding its way into the RV. We took RV back and this time technician found that behind the main awning leg where the power wires go into the RV for power supply, the hole was never caulked allowing water to get in. Once again Heartland covered this.
Now fast forward to yesterday, and we still have water getting into camper. I have called the repair shop and they said bring it in and they will explore even more and it will be all covered at no expense to me. I'm thankful that my repair shop and Heartland have taken care of the financial side of things, but this is getting frustrating.
Am I the only one having this problem?