Slight water issue

Megsdad

Member
We took our new 31BHD out last weekend and were in a bad storm on Saturday evening. The next morning there was a 4 inch puddle of water on the floor just below the front window beside the front bed. I have got on top of the trailer and see no seal issues. Where would this have come from? It caused some bubbling of the wallpaper next to the floor so the water had to have come in behind the wall.

Any thoughts?

Thanks,
Kevin V.
 
We have not had issues with that yet, but have had drawer fronts pulling off, the step where the garbage can goes fell off, wall paper peeling at joint next to the front bed curtain, black grey water labels mislabled, fridge issues, and a few other issues. When we called our local dealer he said he could not get us in until November. We purchased it in Iowa so looks like we will have to repair ourselves or make a trip to Iowa for service. When we first got it...very impressed with the quality but now that we are starting to use it.........not as treat as once thought.
 

jimtoo

Moderator
Megsdad and smurfette108,

I would suggest that you call Heartland Customer Service, 877-262-8032 / 574-262-8030, and discuss your problems with them. They might direct you to a dealer that can take care of your problems.
 

Megsdad

Member
Upon closer inspection the seal around the top of the window was not done well. Resealed it last night and hope this fixed it. We had several issues and our dealer fixed them all in a timely manner shortly after we bought it. They have been very helpful but it is hard to find time to pull it out there for every little thing.

Thanks for the input.

Kevin
 
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