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Thread: Dead Suntraxx retractable screen

  1. Print this Post   #1
    Junior Member
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    Dead Suntraxx retractable screen

    Hello,
    Just picked up my 2017 5th wheel last week. Retractable screen didn't make it through the first trip. Went up and down 3-4 times and then got stuck down. I connected it directly to a 12v source and nothing. Remote lights just flash red. No sounds or movement from the screen motor. Anyone else have trouble with theirs?

    Thought maybe there was some sort of motor reset of something.

    Thanks in advance,
    Jon
    Last edited by jbirdmotox; 07-25-2017 at 08:31 AM.

  2. Print this Post   #2
    Junior Member
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    USA - IA
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    Re: Dead Suntraxx retractable screen

    Quote Originally Posted by jbirdmotox View Post
    Hello,
    Just picked up my 2017 5th wheel last week. Retractable screen didn't make it through the first trip. Went up and down 3-4 times and then got stuck down. I connected it directly to a 12v source and nothing. Remote lights just flash red. No sounds or movement from the screen motor. Anyone else have trouble with theirs?

    Thought maybe there was some sort of motor reset of something.

    Thanks in advance,
    Jon

    I have this same same problem with my first time out and was wondering if you found out what the problem is? It is almost like it needs to reset somehow.

  3. Print this Post   #3
    Junior Member
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    Sep 2017
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    USA - NC
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    Re: Dead Suntraxx retractable screen

    Same problem... anyone know how to reset the suntraxx screen? Not having any luck finding anything online anywhere. Very frustating.

  4. Print this Post   #4
    Junior Member Kimmh012's Avatar
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    Nov 2017
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    USA - NY
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    Re: Dead Suntraxx retractable screen

    Our Suntraxx died.
    Have you found parts?
    We cannot find replacement parts. It says SunTraxxRV, nothing found when we Goggle... hmmmm


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  5. Print this Post   #5
    Junior Member
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    Mar 2016
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    USA - NE
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    Re: Dead Suntraxx retractable screen

    We had the same issue, just stopped working. When i checked out the side with the motor, the felt strip got pulled up into the device and broke the power wires. I was able to reconnect and will work a little but won't retract back up all the way just about 2 feet. I was hoping to also find something more about the manufacture to determine how to address and get it to properly work again?

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