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Thread: Almost new Heartland Road Warrior owner

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    Almost new Heartland Road Warrior owner

    We will be traveling October 12th-15th to pick up our new 2018 Road Warrior 425 and bring it home.
    We are excited and nervous with all the comments about quality issues in today's quickly produced RV's.
    We sold our 2007 travel trailer that we had purchased new. The only problem we had with our TT was a slide seal that went out within our first year of ownership and everything was handled through warranty with no issues. We had taken it back to the selling dealer. This time around it will not be as easy to go back to selling dealer as they are over 800 miles away from our home. There are not many 425's left at dealers any more. This layout is what is going to work out best for us.
    I have talked with a local dealer that sells Heartlands but not RW. They will service it when needed but when they are busy, I will have to wait as they will be taking care of their customers first. I understand and respect this philosophy.
    So, I hope that we will not have to many issues that will require a lot of the warranty.
    Wish us luck.
    Jeff

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    Senior Member
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    Re: Almost new Heartland Road Warrior owner

    Welcome Jeff you will find the people here are like the best you will find .Hope to see you down the road.
    Don and Vicky Smith
    Peanut - Dachshund Mix
    Member #3643


    2017 6.7 Diesel F350 Platinum DRW - B&W Slider hitch
    Garmin RV 670 GPS
    2014 Heartland Landmark San Antonio
    MorRyde 33x90 Sliding Cargo Tray
    With Generator
    MorRyde Disc brakes
    Torklift Glow Steps

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    Senior Member Oregon_Camper's Avatar
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    Re: Almost new Heartland Road Warrior owner

    You can download my Pre-Delivery Inspection document, by clicking on the link in my signature below.

    This document will take you about 4 hours to complete (don't rush it) and will ensure you understand all the operations of the trailer as well as having you inspect the trailer. This will help you find all sorts of "gotcha" stuff that might not pop up until later down the road (ie...when your 100's of miles from an RV shop). No matter what the dealer says, their PDI is will never cover everything.

    Complete this PDI and get dealer to fix all issue before paying for trailer...that way the dealer is very motivated to finish.

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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by Oregon_Camper View Post
    You can download my Pre-Delivery Inspection document, by clicking on the link in my signature below.

    This document will take you about 4 hours to complete (don't rush it) and will ensure you understand all the operations of the trailer as well as having you inspect the trailer. This will help you find all sorts of "gotcha" stuff that might not pop up until later down the road (ie...when your 100's of miles from an RV shop). No matter what the dealer says, their PDI is will never cover everything.

    Complete this PDI and get dealer to fix all issue before paying for trailer...that way the dealer is very motivated to finish.
    Thank you for all of your information and work in putting your PDI together. I already have it printed and in my items to take with me. I guess the question I do have is, is it ok to let the dealer do their PDI and then us go through our PDI with your document that night? We are staying on the dealer's lot for the night and will be looking to see if there will need to have stuff fixed the next day before heading out.

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    Senior Member Oregon_Camper's Avatar
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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by twindadtoo View Post
    Thank you for all of your information and work in putting your PDI together. I already have it printed and in my items to take with me. I guess the question I do have is, is it ok to let the dealer do their PDI and then us go through our PDI with your document that night? We are staying on the dealer's lot for the night and will be looking to see if there will need to have stuff fixed the next day before heading out.

    My recommendation is to send to the dealer. They will then know you're timeframe and they just might do a better inspection themselves, before you arrive.

    Which dealer? We bought our prior RV from Lakeshore RV. Yep...drove from Oregon to Michigan and back. Kids still talk about that great adventure.

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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by Oregon_Camper View Post
    My recommendation is to send to the dealer. They will then know you're timeframe and they just might do a better inspection themselves, before you arrive.

    Which dealer? We bought our prior RV from Lakeshore RV. Yep...drove from Oregon to Michigan and back. Kids still talk about that great adventure.
    Motor Home specialist in Alvarado, TX. Salesman told me since we have owned a camper before the PDI would only take an hour.
    This is why we are staying on their property and not leaving until we are satisfied

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    Senior Member Oregon_Camper's Avatar
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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by twindadtoo View Post
    Motor Home specialist in Alvarado, TX. Salesman told me since we have owned a camper before the PDI would only take an hour.
    This is why we are staying on their property and not leaving until we are satisfied
    Hahaha.... A 1 hour PDI is for the dealer. A 4 hour PDI is for the buyer.

    I state this in the PDI document, but leave kids at home if possible.

    Sent from my SM-N950U using Tapatalk

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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by Oregon_Camper View Post
    My recommendation is to send to the dealer. They will then know you're timeframe and they just might do a better inspection themselves, before you arrive.

    Which dealer? We bought our prior RV from Lakeshore RV. Yep...drove from Oregon to Michigan and back. Kids still talk about that great adventure.
    Just sent to dealer and he said they have their own PDI form they use. So, I guess I will doing myself after they are done unless the tech will use it once I talk with him.

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    Senior Member Oregon_Camper's Avatar
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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by twindadtoo View Post
    Just sent to dealer and he said they have their own PDI form they use. So, I guess I will doing myself after they are done unless the tech will use it once I talk with him.
    The intent of sending the dealer the PDI is to inform them of the time you will need...and that you are serious about completing a detailed PDI. All dealers do a PDI...some even try to charge for it...but in the end you need to do your own (regardless if they did one) to find detailed issues.

    My dealer said they did the PDI and after I went over the Bighorn, I had just about 3 pages of items to repair. It is your money (and a LOT of it) so take your time and inspect everything.

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    Re: Almost new Heartland Road Warrior owner

    Quote Originally Posted by Oregon_Camper View Post
    The intent of sending the dealer the PDI is to inform them of the time you will need...and that you are serious about completing a detailed PDI. All dealers do a PDI...some even try to charge for it...but in the end you need to do your own (regardless if they did one) to find detailed issues.

    My dealer said they did the PDI and after I went over the Bighorn, I had just about 3 pages of items to repair. It is your money (and a LOT of it) so take your time and inspect everything.
    Thank you for your input. We will go through your PDI on our own and see what we can come up with, hopefully not much if any. But I know that is probably an unrealistic thought.

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