ATF: Sundance - Broken Chair

Please advise us as the dining chair broke when being moved away from table. My granddaughter was on the chair so I do not think it was a weight issue. She had been instructed to lift chair when moving but I did not see what happened , only that the leg splintered under her. If this is under warranty could you review please? Is it possible to obtain another chair? Pictures attached. Thank you.
 

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danemayer

Well-known member
Hi Pammy,

If you'd like Heartland to replace the chair under warranty, and ship it directly to you, call Heartland Customer Service at 877-262-8032 / 574-262-8030. Have your VIN # ready. This post is not likely to get you a chair.
 

TravelTiger

Founding Texas-West Chapter Leaders-Retired
Maybe request a new leg, that's all that broke. It's held on with two screws.


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