Window latch on vertical window
- Thread starter Papacokes
- Start date
Brireey1600
Active Member
Never got any decent replies on this thread to solve my problem . Even asked the factory and they never responded. My latches are still broken.
For20hunter
Pacific Region Directors-Retired
Hey there Papacokes,
What Heartland product do you have and can you post a picture of the broken window latch?
Rod
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If you call Heartland Customer Service (877) 262-8032 during business hours, have the last 6 of your VIN, and I am sure you will get an answer. The Heartland Owners Forum is not monitored by the factory people all the time so things get missed by them. This is a forum for the owners and most answers come from fellow owners. Are you having the same problem as the OP? If so, could you post some pictures and give us info on what Heartland product you have?
Rod
For20hunter
Pacific Region Directors-Retired
Papacokes,
I replied to your other post. Could you post some pictures and let us know what Heartland product you have?
Rod
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For20hunter
Pacific Region Directors-Retired
What year, make and model do you have? Unfortunately that doesn't look like anything I have on any of my windows, so I will not be able to help out, but maybe someone who has the same make and model will be able to answer?
Rod
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Brireey1600
Active Member
The windows are on a 2016 Bighorn. I have frameless windows on all but the windows on the slides. The windows on the slides have frames and the latches that hold open the windows with the frames have spring loaded levers with plastic tabs that hold the window in the open position. These tabs break off and I am not sure how to remove them to replace the latches. Looks like the frames need to come out just to replace the latches but wanted to be sure before removing frames
For20hunter
Pacific Region Directors-Retired
In looking at the picture on papacokes other post, if you have the same windows as him, I believe you are right and would have to remove the frames in order to get the window out to disassemble the latch. If you call Heartland Customer Service tomorrow they will be able to tell you for sure. *Their number is (877) 262-8032. Have the last 6 of your VIN handy.
Rod
Brireey1600
Active Member
Ok I will do that. Thanks for your help
Did you see the pictures
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Yes it does but all the other ones like it r the same but just the color of the frame so do you no how to fix?!
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2018 big horn travler 32rs
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