Winegard trav'ler malfunction

DirtyMax88

Well-known member
Hey everyone. We got to our site and set up and then had some electric issues causing the trailer to lose 50 amp service while the satellite was trying to do its thing. Now its stuck in the straight up position and reads EL Motor Home failure on the display and I can't get it to stow. Anyone have any ideas about this or know how to fix it so it will shut down and stow completely? Thank you in advance.
 

Attachments

  • 20180712_164145.jpg
    20180712_164145.jpg
    67.9 KB · Views: 36

carl.swoyer

Well-known member
Hey everyone. We got to our site and set up and then had some electric issues causing the trailer to lose 50 amp service while the satellite was trying to do its thing. Now its stuck in the straight up position and reads EL Motor Home failure on the display and I can't get it to stow. Anyone have any ideas about this or know how to fix it so it will shut down and stow completely? Thank you in advance.
Can you perform a reset ?

Sent from my XT1254 using Tapatalk
 

danemayer

Well-known member
You might try this:

Calibrate the Elevation Motor:
1. Press [POWER] and hold for 2 seconds to turn “ON” the TRAV’LER Interface Box. Wait until the
Interface Box finishes “connecting to antenna”.
2. Press [ENTER] and hold for 2 seconds or until the unit displays “Enter User Menu”. Press
[SELECT] to move the asterisk to “Yes”. Press [ENTER].
3. Press [SELECT] to move the asterisk to INSTALLATION.
4. Press [ENTER]. You will be asked to provide a code to enter the Installation Menu.
5. Press [ENTER] 4 times to enter code 0000.
6. From the Installation Menu,
7. Press [SELECT] to move “ * ” to “Calibrate EL” and Press [ENTER].
8. Press [SELECT] to move “ * ” to YES.
9. Press [ENTER] to start the elevation calibration procedure. The LCD should now display
“ Calibrate EL In Progress ...”.
10. After a few moments the IDU LCD will display
“On EL Hard Stop?
Yes *No”.
Visually examine the antenna to verify that the antenna is against the Hard Stop. The antenna will be pointing as
far up as it can go, this is the Hard Stop.
11. Press [SELECT] once to move asterisk to “Yes” if antenna is on the Hard Stop.
12. Press [ENTER] and the LCD will display “Calibrate EL Success”.
13. Press and Hold [POWER] for 2 seconds to to stow the antenna.
 

DirtyMax88

Well-known member
You might try this:

Calibrate the Elevation Motor:
1. Press [POWER] and hold for 2 seconds to turn “ON” the TRAV’LER Interface Box. Wait until the
Interface Box finishes “connecting to antenna”.
2. Press [ENTER] and hold for 2 seconds or until the unit displays “Enter User Menu”. Press
[SELECT] to move the asterisk to “Yes”. Press [ENTER].
3. Press [SELECT] to move the asterisk to INSTALLATION.
4. Press [ENTER]. You will be asked to provide a code to enter the Installation Menu.
5. Press [ENTER] 4 times to enter code 0000.
6. From the Installation Menu,
7. Press [SELECT] to move “ * ” to “Calibrate EL” and Press [ENTER].
8. Press [SELECT] to move “ * ” to YES.
9. Press [ENTER] to start the elevation calibration procedure. The LCD should now display
“ Calibrate EL In Progress ...”.
10. After a few moments the IDU LCD will display
“On EL Hard Stop?
Yes *No”.
Visually examine the antenna to verify that the antenna is against the Hard Stop. The antenna will be pointing as
far up as it can go, this is the Hard Stop.
11. Press [SELECT] once to move asterisk to “Yes” if antenna is on the Hard Stop.
12. Press [ENTER] and the LCD will display “Calibrate EL Success”.
13. Press and Hold [POWER] for 2 seconds to to stow the antenna.

Dan this worked! As always you are the man with all the info! Thank you very much.
 

DirtyMax88

Well-known member
That calibration procedure is preferred method to start troubleshooting.

This is good to know. Thank you. We haven't had any issues arise with the satellite so when it all happened we weren't quite sure what to do, and I don't have a lot of experience with the winegard system. I appreciate all the input, thanks again.
 
Top