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Thread: The ultimate

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    Junior Member
    Join Date
    Nov 2007
    Location
    USA - FL
    Posts
    18

    The ultimate

    On a recent Sunday as I was watching TV on my 32 inch Jensen there was an electronic pop and the Aural circuit went dead. The next morning I called the number posted in the coat closet for warranty service (my Landmark is 5 months old) to ask where there was a service facility near my North Carolina mountain RV park. The customer service representative listened to my problem and advised that all I had to do was return the used unit in the same box that the new unit would arrive in. Incredibly only two days later ( Wednesday afternoon) UPS arrived with a large 43 lb. box containing a new unit.

  2. Print this Post   #2
    Senior Member
    Join Date
    Mar 2008
    Location
    USA - OR
    Posts
    147

    The people at Jensen were also very good with me when I had the ghost turning on the TV in the early morning hours. I would like more features but can't blame them for that.

    Chuck & Deb
    '11 GMC Sierra 3500HD 6.6L Duramax
    '09 3055RL][SIGPIC

  3. Print this Post   #3
    Heartland: Director of Owners Interests jbeletti's Avatar
    Join Date
    Oct 2004
    Location
    USA - CO
    Posts
    18,993

    Hey gang,

    Good news. Not only has ASA given us great customer service thus far, it's about to get better.

    Beginning today, ASA will now have a presence on this forum as a Heartland Supplier. Here is their sub-forum.

    So now, if you have a Jensen or Voyager product question, feel free to ask ASA by creating a New Thread for your issue in that new forum.

    Jim

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