Thumbs up to Ken at Lippert

txtinman · Dec 5, 2018

I had a leveling failure on my 2018 Road Warrior 426. I called Lippert and Ken (a technician) helped me troubleshoot the problem. His opinion was the solenoid was bad. He explained how to raise the trailer with my cordless drill so I could get the unit back on my TV. He also sent me a new solenoid. After installing the new part, everything worked fine. I don't know how the other techs are, but I will ask for ken in the future.

donr827 · Dec 6, 2018

Always nice to hear good results of a problem.
Don

carl.swoyer · Dec 6, 2018

txtinman said:
I had a leveling failure on my 2018 Road Warrior 426. I called Lippert and Ken (a technician) helped me troubleshoot the problem. His opinion was the solenoid was bad. He explained how to raise the trailer with my cordless drill so I could get the unit back on my TV. He also sent me a new solenoid. After installing the new part, everything worked fine. I don't know how the other techs are, but I will ask for ken in the future.

Did you replace the trombetta?

Sent from my XT1254 using Tapatalk

txtinman · Dec 9, 2018

Yes. They sent me a new one and the problem was fixed. When it went bad I was trying to raise the trailer to put it on the truck. The front jacks retracted and my rig was kneeling on the ground.

NHCelt · Dec 13, 2018

I've always wondered what would happen if that failure occurred.....can you tell us what the procedure was that they recommended for raising the front?

txtinman · Dec 14, 2018

NHCelt said:
I've always wondered what would happen if that failure occurred.....can you tell us what the procedure was that they recommended for raising the front?

To raise the trailer manually I had to close a valve on the right front jack and disconnect the electrical connection at that jack. Using a 1/4" allen drive in my cordless drill, I turned the pump counter clockwise (IIRC). On top of the pump is a place for the 1/4" allen drive. It's very slow, but it works.

Thumbs up to Ken at Lippert

txtinman

Well-known member

donr827

Well-known member

carl.swoyer

Well-known member

txtinman

Well-known member

NHCelt

Well-known member

txtinman

Well-known member

Similar threads