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Thread: Big Country 5th wheel electric fireplace

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    Junior Member
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    Big Country 5th wheel electric fireplace

    I have a 2017 Heartland Big Country with a fireplace. When I first turn the fireplace on it produces heat and will run for a while until its cycles out. Once it cycles out at temperature it will not turn the heater back on just the flames are the only thing that's working after it Cycles. Is there a week relay switch the kicks the heater in or a timer that's not working. I've checked everything I can and the manual is not much help.

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    Senior Member Flick's Avatar
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    Re: Big Country 5th wheel electric fireplace

    Quote Originally Posted by Shurwood View Post
    I have a 2017 Heartland Big Country with a fireplace. When I first turn the fireplace on it produces heat and will run for a while until its cycles out. Once it cycles out at temperature it will not turn the heater back on just the flames are the only thing that's working after it Cycles. Is there a week relay switch the kicks the heater in or a timer that's not working. I've checked everything I can and the manual is not much help.
    Most of these heaters that have a 750w, 1500w or auto setting are all built on the same basic premise that when they heat to a maximum setting, they turn off or at least quit heating the air if not on the auto setting. If yours is cutting off and not coming back on, is this in the auto setting or in the regular heat settings? If the setting is for either the 750 or 1500 and it is cutting of, my guess and I repeat, my guess is that the thermostat is malfunctioning and that the thermal overload switch is cutting it off which is what should happen or you could have a dangerous situation caused by overheating. If this problem has just started I think you are wise to look for answers. Iím sure itís not user error. Whatever it is, it is probably an inexpensive fix. Be careful. Sorry I couldnít be off more help. You may want to call the company who manufactured the heater and perhaps they can be off more help.
    Eddie and Jomaye
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