Page 2 of 2 FirstFirst 1 2
Results 11 to 15 of 15

Thread: Lithium plumbing

  1. Print this Post   #11
    Junior Member
    Join Date
    May 2020
    Location
    USA - ID
    Posts
    10

    Re: Lithium plumbing

    Quote Originally Posted by Navarone1971 View Post
    Hi all! We picked up our Lithium 2414 a little over a week ago and have now been camping for a few days. This is our second toy hauler and we were very surprised to see the black tank full after only a day and a half. After a little investigation, it appears we have the same plumbing issue. We've already spoken with the service depth. about a separate issue, the ramp door bars, and will be taking it in for service next week. Please give an update on how they solved your plumbing issue. Otherwise, it's a great camper!

    Bummer! I agree, it's been a great trailer so far, aside from the black tank. I don't use my shower much, so the gray tank isn't getting much use with this configuration.

    I really think the dealer and Heartland need to hash this out, since they created and sold such an oddball design without disclosing it. As a buyer, the assumption is that the trailer plumbing is designed to a common standard. This is far from standard. So much so, that the dealer AND Heartland's online service rep were surprised when I pointed it out.

    - - - Updated - - -

    Quote Originally Posted by danemayer View Post
    This diagram is from an RVIA manual. RVIA shows that it's ok to drain gray water into a black tank. The reverse would not be ok.

    Hi Dan,

    Thanks for the info. I would not have said a word if the lavatory sink drained into my black tank - no problem there, and I think that's pretty common. Kitchen sink draining into the black, not so much.

  2. Print this Post   #12
    Senior Member pjones1969's Avatar
    Join Date
    Mar 2017
    Location
    USA - TX
    Posts
    325

    Re: Lithium plumbing

    Quote Originally Posted by BigJim45 View Post
    Don't wait for the dealer to get an answer. Call Heartland yourself and find out if the dealer did in fact contact Heartland about your problem.
    Good advice, everything is tracked in their system by VIN so they can tell you real quick if the dealer has contacted them. We had a missing screen after we took delivery, called dealer, took measurements and pictures, followed up, dealer said it was “in the mail”, 2 weeks of that and I called HL direct, there had been no contact from the dealer, I asked HL if I could send them the info, did that while we were on the phone, they sent it right out and I had it in 3 days. Had a paint issue, straight to HL again, taken care of with a few photos and emails.

    I imagine re-plumbing a trailer is a big undertaking, I wouldn’t be surprised if it had to be taken back to the factory service center.
    Keeping Up With The Joneses...
    2017 Cyclone 3800 FBP
    2016 Ford 6.7 DRW

  3. Print this Post   #13
    Junior Member
    Join Date
    Jul 2020
    Location
    USA - FL
    Posts
    2

    Re: Lithium plumbing

    Quote Originally Posted by Navarone1971 View Post
    Hi all! We picked up our Lithium 2414 a little over a week ago and have now been camping for a few days. This is our second toy hauler and we were very surprised to see the black tank full after only a day and a half. After a little investigation, it appears we have the same plumbing issue. We've already spoken with the service depth. about a separate issue, the ramp door bars, and will be taking it in for service next week. Please give an update on how they solved your plumbing issue. Otherwise, it's a great camper!
    We had our appointment with the service departmet. After taking several panels off to view the plumbing, they confirmed that it is by design that the kitchen sink and toilet drain into the same tank. There also does not appear to be an easy way to re-plumb the sink to go into the gray tank. They were shocked and understood our issue. They also said they are unaware of any other camper plumbed in this manner. I was told they will send a request to Heartland to see if they would authorize a re-plumb. I was also advised to contact Heartland myself. So I did. I explained my issue and extreme disappointment. He was shocked, but looked at their plumbing diagram and also confirmed that this is by design. He asked that I send him an email detailing our story. I did that two days ago. Nothing yet.

    If they believe plumbing the kitchen sink to drain with the toilet is the best way for them to go, that's fine. They should absolutely inform the potential buyers though. None of their brochures, none of the online reviews, neither the salesman or the employee who walked us through when we picked it up said anything or in any way indicated that the Lithium is plumbed differently than, as far as I know, any other camper out there. We'll see what happens. Hopefully they make an effort to make things right.

  4. Print this Post   #14
    Junior Member
    Join Date
    Aug 2020
    Location
    USA - VA
    Posts
    1

    Re: Lithium plumbing

    It sounds like factory plumbing problems are common with the Lithium 2414. My 2414 is draining the toilet and all sinks into the gray tank, only the tub fills the black tank according to the tank gauges and sewer drains. Guess I'll call Heartland and get ahead of this problem.

  5. Print this Post   #15
    Junior Member
    Join Date
    May 2020
    Location
    USA - ID
    Posts
    10

    Re: Lithium plumbing

    Quote Originally Posted by kianbeals View Post
    It sounds like factory plumbing problems are common with the Lithium 2414. My 2414 is draining the toilet and all sinks into the gray tank, only the tub fills the black tank according to the tank gauges and sewer drains. Guess I'll call Heartland and get ahead of this problem.
    That's exactly the problem we're having. Good luck getting ahead - they went from being extremely responsive to crickets once they realized their plumbing screw up. The customer service rep accidentally replied to his boss with me on copy the other day. They're trying to figure out what to tell me. Oh boy.

Page 2 of 2 FirstFirst 1 2

Similar Threads

  1. New Lithium 2414
    By idcuda in forum Lithium - Photos
    Replies: 1
    Last Post: 05-13-2020, 03:54 PM
  2. Replies: 19
    Last Post: 10-14-2019, 06:59 PM
  3. Portable Lithium Based LED Lights
    By Oregon_Camper in forum Heartland General Forum
    Replies: 2
    Last Post: 01-22-2019, 11:42 AM
  4. Upgraded to 6 Lithium Batteries
    By Oregon_Camper in forum Batteries
    Replies: 38
    Last Post: 10-07-2018, 08:17 PM
  5. Replies: 5
    Last Post: 03-29-2015, 03:00 PM

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •