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Thread: Lithium plumbing

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    Lithium plumbing

    Any 2414 owners out there? Love the overall setup so far and the build seems solid. One (major) issue we've found is that everything except for the shower is draining directly to the black tank. This is obviously unacceptable for a trailer with 105 gallons of fresh water capacity and a 40 gallon black tank. I'm taking the trailer in on Tuesday for inspection by the dealer, so we'll see where it goes.

    Heartland's email support was very quick to respond and very helpful. They acknowledged this was an error and sent the plumbing diagram to help. This allowed me to go to the dealer with evidence of an issue.

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    Re: Lithium plumbing

    Dealership has confirmed that the plumbing is not correct and is requesting feedback from Heartland. Still in a waiting pattern.

    On a positive note, we took the hauler out again this past weekend, and it was great. Good mix of hot, rainy, and snow! Only three of us, so we were at no risk of filling the black tank this time

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    Luv'n Life BigJim45's Avatar
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    Re: Lithium plumbing

    Quote Originally Posted by idcuda View Post
    Dealership has confirmed that the plumbing is not correct and is requesting feedback from Heartland. Still in a waiting pattern.

    On a positive note, we took the hauler out again this past weekend, and it was great. Good mix of hot, rainy, and snow! Only three of us, so we were at no risk of filling the black tank this time
    Don't wait for the dealer to get an answer. Call Heartland yourself and find out if the dealer did in fact contact Heartland about your problem.
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    Senior Member carl.swoyer's Avatar
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    Re: Lithium plumbing

    Quote Originally Posted by BigJim45 View Post
    Don't wait for the dealer to get an answer. Call Heartland yourself and find out if the dealer did in fact contact Heartland about your problem.
    I agree, dealership will more often than not say we're waiting for the manufacturer when in fact they never called.
    So I have always taken care of everything pertaining to warranty by calling myself.

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  5. Print this Post   #5
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    Re: Lithium plumbing

    Thanks for the feedback. I have been in touch with Heartland and they've been quick to respond. However, they are now, predictably, saying the plumbing is correct (after twice telling me that the kitchen drains to the grey tank, because, why wouldn't it!). So, I have a trailer that was designed with plumbing that's counter to anything I, the dealership, and, apparently, the Heartland customer service rep, have ever seen. It's a bummer. I'm not sure what the next step is...

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    Founding Texas-West Chapter Leaders TravelTiger's Avatar
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    Re: Lithium plumbing

    If Heartland provided a plumbing diagram, but your rig was not built to those specifications, Iíd be asking to talk to someone higher up the ladder. I believe Jim Fenner is who you might need to speak to, Iím not sure his exact title but he was over their Service Center at one time, and I believe has a lot to do with their audit center.

    This may be a case where Heartland and the dealer cannot agree on the cost of repair and the dealer is telling you ďHeartland said itís ok as isĒ rather than whatís really true.


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    Re: Lithium plumbing

    Hi all! We picked up our Lithium 2414 a little over a week ago and have now been camping for a few days. This is our second toy hauler and we were very surprised to see the black tank full after only a day and a half. After a little investigation, it appears we have the same plumbing issue. We've already spoken with the service depth. about a separate issue, the ramp door bars, and will be taking it in for service next week. Please give an update on how they solved your plumbing issue. Otherwise, it's a great camper!

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    Re: Lithium plumbing

    You two should compare VIN numbers, (if there sequential) could be a run that were miss built? Could make it impossible for Heatland to ignore.
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    Re: Lithium plumbing

    Well, I've received no constructive feedback yet. I re-ignited the discussions yesterday and the dealer told me they've received no feedback from Heartland, either. Bish's did say that they have 2 other customers with the same issue and no resolution.

    A month ago, I asked Heartland for the RVIA code that allows this - they replied with an irrelevant fire code. I'm not suggesting RVIA standards say this design isn't allowed, but I'd like to see it in writing. I'll keep ya posted on my communications.

  10. Print this Post   #10
    Moderator danemayer's Avatar
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    Re: Lithium plumbing

    This diagram is from an RVIA manual. RVIA shows that it's ok to drain gray water into a black tank. The reverse would not be ok.

    RVIA typical plumbing diagram.jpg


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