warranty

  1. A

    Warranty Issues

    Anyone have any major warranty issues with the Heartland Brands ? I have a 2021 Torque Toy Hauler 26T (still in warranty). Picked it up in the South and drove it back to Calif. last year. Saved quite a bit of money, although had some problems with the fridge originally back in October of...
  2. B

    Manufacturing flaw not warrantied

    I had my Elkridge E293 for less than a year and recently during the rains, we have discovered a leak. Heartland will not warranty the defect, even though it's visible they missed the corner. They claim that the warranty says you have to inspect the unit every 90 days. I have had a Kit Companion...
  3. G

    2014 Bighorn 3260EL roof falling apart - is there recourse?

    We live in Oregon and have rarely taken our 5th wheel to hot climates. Never for any extended periods of time. We store our rig next to our house. It's not covered, but don't really need to here in Tigard Oregon. We have had to have many roof features (around vents, air conditioner, TV Antenna...
  4. E

    One day old 2017 Oakmont 385 QB Hydraulic failure

    I need some input on what to do this situation. My wife and I just bought and picked up this 5th well from Wade's RV in Glenpool, Ok near Tulsa. We towed it home yesterday (4+ hours). During the walk-through, the tech had some problems getting the slides and the auto leveling to complete. He...
  5. J

    Warranty work on new 2017 Bighorn 3760EL

    We took the unit out twice. Once in November and again in February. About 4,000 miles. Attached is the work order for the warranty repair work performed. While there, I had them install two vent covers. Service is great. Turn around time was less than 6 weeks. But we weren't available to pick it...
  6. Lizabeth

    Cable snapped on slide out!

    We own a 2016 Heartland Wilderness2750RL and the main cable to the slide out snapped when we put it out today. We called the CW dealer we bought it from and it is covered under warranty. We are basically stuck where we are until #1 - we can find some slide "locks", #2 - we can get the slide...
  7. EPaulikonis

    Thank You HL Warranty Service Department

    I'd posted comment on a problem I was encountering with cabinets earlier this year here. Now I want to pass my appreciation to HL Warranty Service Department for the collaboration and approval for labor hours to repair the drawers. I called the department to pass along my thanks as well, and...
  8. O

    2014 Gateway 3200RS

    Purchased my 2014 Gateway 3200RS in Ontario. Besides a host of issues from the dealer the below items were / are still problems. Would greatly appreciate hearing from anyone who could comment on my main two items below ... THE HEATING and the KITCHEN SIDE POP-OUT BOTTOM SEAL. I am presently...
  9. EPaulikonis

    Whole Coach Water Filtration

    Has the factory ever considered offering whole coach water filtration as an option, especially on the higher end, full-time coaches? I recently purchased a Savannah floorplan and was somewhat surprised that there was no option available on the build sheet for whole coach water filtration...
  10. S

    Good warranty dealer in Houston area?

    I bought my Cyclone 3800 about a month ago and need to take it in to have some warranty work done. It is just small repairs like the hydraulic cylinders that hold the storage door open and non-working locks. I am looking for a good reputable service department in the Houston area that would...
  11. O

    Warranty Experience So Far

    Good afternoon Friends: Currently I am having the worst experience related to some warranty work being done with my Camper and I wanted to hear if anyone in the Owers Forum had something similar and how they were able to address their situation. In my case, the camper has to be transported to...
  12. T

    Front End Cap Warp

    Hi.... we are considering the purchase of a 2011 North Trail 31RED. I have seen several North Trail and we really like them. The 31RED fits needs the best and we put a holding deposit on it. My challenge with purchase is that the front end cap has some warp to it. The sales person says this...
  13. P

    Need advice on how to work with Heartland on issue

    Anyone have advice as how to handle my dealings to come with Heartland. I have a 2010 Cyclone 3950. I lost the third axle on my first trip. **** thing just fell off while going down the highway (no body hurt thank God). It caused thousands of dollars in damage but it was all covered by the...
  14. H

    Roof Leaks in Back of Trailer

    Hi I have a 2009 trailer 1 year 2 months old. (Approx) the rear of the trailer 32qbss. And the top of the walls on the rear bunk (Not the side) are wet/ DAMP. Lots of rain in the last week, any thoughts on warranty or repair. Has any body run across that before. Any suggestions on Repair or...
  15. S

    Dealer wont do warranty work !!

    Purchased a 2009 3850 Cyclone from Berryland campers in Hammond Louisiana in April of last year. They are located a few hours away from where I live. I didn't want to drive back and forth for every little problem to be fixed, so we kept a list of warranty issues and figured it was time to bring...
  16. G

    Big Horn Warranty Service

    The Big Horn dealer listed on your web site, La Mesa RV in Mesa, Arizona will not perform warranty service unless the 5th wheel was purchased from them. They said that Heartland did not pay their warranty bills! Would you care to comment? How is one supposed to get something repaired under...
  17. beasleyrl

    RV Outlet USA, Heartland, and Lippert

    Over the last few months, I’ve seen a lot of people complaining about their experiences with their dealer, Heartland, and Lippert. So, I’ve decided to share mine. However, instead of being disappointed, we’ve have been amazed at the support these three companies have given us. First, let...
  18. M

    Possible Extended Warranty Problems

    My wife and I are new North Country owners and recently began that sometimes hard journey to try to find a reliable extended RV Warranty policy. We followed a friend's advise and tried to purchase a 7 year policy from GO RV Warranty.com, but were unable to contact any sales people for weeks...
  19. G

    Extended Warranty

    I need to find out the best extended warranty co. If any body has a good one please let me know.I have a 2009 Landmark Augusta and the factory warranty is almost up.:eek:
  20. D

    2007 Big Horn Warranty Issue

    I guess this is really a question to see if anyone else has experienced the following issue with Heartland. We purchased a 2007 Bighorn 5th. Wheel in July of 08. When we were on a trip in Sept. 09 we noticed the side and underside of the coach by the hitch was seperating. We took the coach to...
  21. R

    Heartland's Warranty is questionable

    On Sept 2, 2009, I wrote a 6 month ownership review of the BIGHORN. //heartlandowners.org/showthread.php?t=11890 Desert Coach RV in St. George, UT (435-656-2203) said they were on the phone with Heartland and since I have not called Heartland by phone about the SLAM DOORS falling apart...
  22. navyAZ1

    Power Converter Warranty

    Does anyone know the length of the warranty on the Progressive Dynamics power converter we have in the BH?:confused:
  23. B

    Warranty or not?

    Well, let's just say I am a little disappointed so far. We have a 2010 Eagle Ridge with the 4" square bumper on the back. On the 1st trip towing it home, I was being followed by a friend who immediately noticed that the rear bumper was not level with the 5'er- it had a slight dip to the drivers...
  24. L

    Warranty - Is Camping World Cut Off?

    I have been trying for months to get work and parts for my Cyclone 4012. No Luck as of yet. The latest i have heard from Heartland and Camping World is that the latter has been "cut off" on all items. How do I get my parts? I have been told by the factory and Camping World that my work and...
  25. L

    Check into Warranty Status before you by- Camping World

    I have been trying for months to get work and parts for my Cyclone 4012. No Luck as of yet. The latest i have heard from Heartland and Camping World is that the latter has been "cut off" on all items. How do I get my parts? I have been told by the factory and Camping World that my work and...
  26. S

    Extended Warranty Cost

    Looking for information on reasonable prices for extended warranties (i.e., we have been offered 7 year warranty on Big Horn 3600 RL for $2300). Charles None
  27. ann1951

    warranty

    Hi We are going to pick up our used 08 BH at Elkhart IN next week and I asked if we get 30 days of warranty which I is done here in Canada but he told me no we have to buy extended warranty. Has anyone ever bought a used unit there and got something like the 30 day warranty thing? We were told...
  28. Rigmover06

    Does The Warranty Transfer??

    I tried the search function to see if there were any other postings about this. The 3950 I bought is a little over a year in service. Does the factory warranty transfer over to us?? The previous owner also bought some sort of an extended warranty. Do I contact the original selling dealer or...
  29. B

    Disappointment in Heartland Warranty

    In early May, my wife and I traveled to Elkhart for some warranty issues. Heartland directed us to RV Capital for the work. Upon arriving, we found out they have NO factory connection to Heartland. They're just another dealer. One of our issues was the kitchen slide was tearing up the vinyl...
  30. D

    Extended Warranty

    We pick up our 2010 BH 3055 in two weeks.None Our dealer has a 7 year extended warranty for $1895 that covers all components except fabric, flooring and such things. I have never been a fan of extended warrantys. What is your opinion? If no claims in 7 years we get the $1895 back. Thanks for...
  31. S

    Warranty Service Experience

    We picked up our 09 2900MK back the first of Nov.08. Our PDI was done on a somewhat cool morning so we did not notice the a/c, and everything else looked good. On our first outing we turned on the A/C, it did not cool. We had a few other things come up and thought since we are taking it in...
  32. S

    Warranty or my wallet 3055RL

    My 3055RL Has the panel above the pinbox is sagging and water is getting into that area. I could not move my fifth wheel out of the place where it was parked because the road to the pad was to muddy;I did have the effected area covered. Long story short is that the warranty expired a month and a...
  33. S

    Warranty Work

    Hello, We bought our 09 2900MK back in Nov. 08. We have been out a few of times and can't believe how nice it is to have all that space, I love it! It is so nice to be able to go to bed, and not have to clean off the couch and kitchen table off, just to make them into beds!! We have never...
  34. J

    Pondering Extended Warranty for my tow vehicle

    I am giving serious consideration to obtaining an extended warranty for my truck. My reasoning is that it is our plan to keep this expensive asset for many years (at least 6 years). I would like to get the input of others. Here are my particulars: 2007 Ford F550 XLT - Chassis Cab - 6.0 PSD...
  35. B

    My recent warranty work experince

    So, the wife and I have had our 2900MK Sundance for a couple of months, and have been out a couple of times. Enough to go thru the rig and find a whopping 5 items that we felt needed to be addressed. We had some downtime (AKA Work) so we took the trailer back to ExploreUSA in Bourne Texas where...
  36. P

    Extended Warranty

    Will be picking up my new Augusta next week, as long as the weather holds out, but still up in the air about getting the extended warranty. I had one on my 04 Mountaineer but never used it. Any ideas?
  37. G

    Dealers do not want to do warranty work

    I purchased my 2008 Sundance 193 miles from my home in September. Now I have some warranty work that needs to be done, and not wanting to drive all the way down to my purchasing dealer (which I know is always preferred), I called two local dealers that sell Heartland products (Ray's RV in...
  38. G

    Warranty Work Needed

    Hello, Well, after taking one trip last month in our new 2800RLS, we had not found anything worthy of warranty work yet. However, yesterday I brought the fiver home to get ready for our weekend trip next week, and we had our first heavy rain of the season last night. I went in to check it this...
  39. B

    Flexguard warranty

    Is the warranty on the Flexguard one year? I have two that are broken and will fix them myself, just wondering if Lippert will send me the parts to do it. Thanks Bill
  40. K

    Any Items We Should Check While In For Warranty Service?

    Our new North Trail 31BHD is going shortly to be winterized, and while it is in, they will be taking care of a few warranty things we found on the walkthrough - and since then. Are there any things you North Trail owners have noticed that we should double-check before we take it in to try and...
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