6 point leveling system

Brand new member - with a brand new 2022 Bighorn Traveler 35BK with a Lippert 6-Poing Leveling System. I'll try to explain this in as few words as possible. Got home from the dealer, backed down my driveway and attempted to disconnect the coach. Got an "Excess Tilt" message when I tried to...

The last couple of times I have tried to auto retract my leveling jacks, they have not responded. The display shows that the jacks are up when they actually are still down. So I end up manually retracting them. Everything else is working on the leveling system. Any ideas why this is happening?