Camping World!

Local Tampa had our 3 month old trailer for 3 and a half months. Our awning left the factory with only one screw on each side of the end cap, and the screw backed out and the awning fell off causing damage to the door. Finally after being called a liar by a service rep at Heartland they (manager) approved the repair. The door was a special order and took 2-3 weeks to ship from the vendor. After repeated runaround callsand a month and a half I got tracking Info that the door had been delivered to camping world 3 weeks earlier. Wouldn't not recommend anyone go to camping world Tampa' s service department. HORRIBLE customer service.
 

mlpeloquin

Well-known member
Re: Camping World

Many have posted similar treatment or lack of by different Camping World service departments around the country. Not all Camping Worlds are bad at service, but it appears quite a few are. In the future, go to an independent RV repair facility. They depend on having a good reputation and do not want any RV sitting around do to the lack of space. Heartland works with independents repair facilities. So before you need warranty work again, search for one around your area.
 
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carl.swoyer

Well-known member
Local Tampa had our 3 month old trailer for 3 and a half months. Our awning left the factory with only one screw on each side of the end cap, and the screw backed out and the awning fell off causing damage to the door. Finally after being called a liar by a service rep at Heartland they (manager) approved the repair. The door was a special order and took 2-3 weeks to ship from the vendor. After repeated runaround callsand a month and a half I got tracking Info that the door had been delivered to camping world 3 weeks earlier. Wouldn't not recommend anyone go to camping world Tampa' s service department. HORRIBLE customer service.
Camping world is the worst.!


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wdk450

Well-known member
There are several e-mail connections on the following link to register or follow up on your Camping World service complaints. https://www.campingworld.com/contact/contactus.cfm## .

Although the website name of this link seems to indicate a hostile attitude to the companies being reviewed/contacted, this site gave phone numbers including a link that connects your phone to the complaint line, and e-mails you an attachment with a digital recording of your call to the complaint line:
https://camping-world.****edconsumer.com/customer-service.html It was very interesting to see the low ratings (2 stars or less out of 5 possible) ALL RV related other companies got at the end of the webpage.
 

danemayer

Well-known member
It was very interesting to see the low ratings (2 stars or less out of 5 possible) ALL RV related other companies got at the end of the webpage.

Given that the website has "p**s*d" in its name, would you expect 4 or 5 star reviews?
 
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