stateofdade
Member
This is our first TT and I have to say I'm very unhappy with the experience so far. We've had the Pioneer DS320 for about 6 weeks and this weekend was our 2nd outing. It's a good thing we chose to be close to home. We've had a myriad of issues with the TT since the purchase.
Let me start by saying that the build quality is 3rd world at best. I've seen better build quality from cookie cutter subdivision houses. I wonder if there's an actual quality control division or anyone that actually checks behind these guys. Are the minimum wage workers or temps? I couldn't take any pride in my work if I did work like this.
When we received the unit, it was beyond filthy. There was wood shavings in the lights, metal and wood shavings under all of the mattresses, shavings all over the floors, etc. It was beyond dirty. I discovered this weekend how dirty it really was when I had to get under the sink and discovered all of the cutouts discarded on the floor from the installation of the wiring boxes, along with all of the other waste. The outdoor kitchen was absolutely FULL of metal and wood shavings. It literally took a vacuum hose to get everything pulled out.
The back door to the restroom has been a nightmare since the beginning. The frame to the door is bent and the door doesn't function properly. The door handle is a bit loose on top of it. Today I found out how jacked up the door really is when going 55 mph down the road and the restroom door flopped open. I figured that one of my children must have come behind me and unlocked the door and left it loosely closed. Nope. Locked up as tight as it could be. I had to slam it shut. HARD.
The first time the front slide was closed, someone had apparently used a screw that was too long in the flooring and it ripped a hole in the vinyl flooring. The rear slide on the interior has a portion of the lower wall pulled away from the slide. On the outside of the front slide, the screws to the wheel well cover were screwed in at an angle causing the plastic to stick out of the from the side of the slide. The outer metal trim on the lower part is bent outwards as well.
This weekend, we discovered all of the water leaks. First, there was what I assume to be a pump under the kitchen sink that had a slow leak. We discovered it after the water started running out beneath the counter and into the living area. The second leak was under the toilet and was running out of the door before we discovered it. The third leak was when I was flushing the black water tank and water immediately started flowing into the bunk house and into the carpeted area from beneath the window bunk. We had to use three towels in the attempt to get as much of the water up as we could.
This is very frustrating as all of this shouldn't be an issue in the slightest. ESPECIALLY the water leaks. I could over look all of this if there wasn't water leaking into the camper. Now I have to worry about mildew and mold and my wife is extremely asthmatic. Camping World is saying it will be at least a week before they can even look at it.
I'm really wondering if I shouldn't have done better research on the build quality of the Heartland brand. I'm sure that most of these units under the Fleetwood brand are built to the same standards.
Let me start by saying that the build quality is 3rd world at best. I've seen better build quality from cookie cutter subdivision houses. I wonder if there's an actual quality control division or anyone that actually checks behind these guys. Are the minimum wage workers or temps? I couldn't take any pride in my work if I did work like this.
When we received the unit, it was beyond filthy. There was wood shavings in the lights, metal and wood shavings under all of the mattresses, shavings all over the floors, etc. It was beyond dirty. I discovered this weekend how dirty it really was when I had to get under the sink and discovered all of the cutouts discarded on the floor from the installation of the wiring boxes, along with all of the other waste. The outdoor kitchen was absolutely FULL of metal and wood shavings. It literally took a vacuum hose to get everything pulled out.
The back door to the restroom has been a nightmare since the beginning. The frame to the door is bent and the door doesn't function properly. The door handle is a bit loose on top of it. Today I found out how jacked up the door really is when going 55 mph down the road and the restroom door flopped open. I figured that one of my children must have come behind me and unlocked the door and left it loosely closed. Nope. Locked up as tight as it could be. I had to slam it shut. HARD.
The first time the front slide was closed, someone had apparently used a screw that was too long in the flooring and it ripped a hole in the vinyl flooring. The rear slide on the interior has a portion of the lower wall pulled away from the slide. On the outside of the front slide, the screws to the wheel well cover were screwed in at an angle causing the plastic to stick out of the from the side of the slide. The outer metal trim on the lower part is bent outwards as well.
This weekend, we discovered all of the water leaks. First, there was what I assume to be a pump under the kitchen sink that had a slow leak. We discovered it after the water started running out beneath the counter and into the living area. The second leak was under the toilet and was running out of the door before we discovered it. The third leak was when I was flushing the black water tank and water immediately started flowing into the bunk house and into the carpeted area from beneath the window bunk. We had to use three towels in the attempt to get as much of the water up as we could.
This is very frustrating as all of this shouldn't be an issue in the slightest. ESPECIALLY the water leaks. I could over look all of this if there wasn't water leaking into the camper. Now I have to worry about mildew and mold and my wife is extremely asthmatic. Camping World is saying it will be at least a week before they can even look at it.
I'm really wondering if I shouldn't have done better research on the build quality of the Heartland brand. I'm sure that most of these units under the Fleetwood brand are built to the same standards.
