We have had our 280BH since Oct. We are very happy with it. The cabniets are the same as some of the 5ers. After looking at other brands and reading other brand owners forums, we found the small details are already done for you. The small things like the bypass for the water heater, the water pump is set-up for easy winterizing, the storage areas are finished. As with any other brand we had some problems. Some we just took care of on our own. We did have a leak around our slide with it open, called our service department, in the pouring rain myself, service manager, and the warranty manager opened the slide and the problem was fixed in just a few days. I was told up front by my salesman that the North Trail was fairly new to the market. We compared other trailers and talked to the guys in the service department before we bought ours. We may only use ours another year or so before moving into a Cyclone or Razor.