Jensen AWM975 DVD Packing Screw


Trouble shotting says that a packing screw must be removed to use the DVD. No where in the installation info does it say where it is. Where is it?


Well-known member
Hi Sundday,

Welcome to the Heartland Owners Forum. There's lots of useful information here along with a great bunch of friendly and helpful people.

Although I'm not familiar with this unit, I would expect you have to remove the mounting screws that hold the player in the cabinet and slide the unit out to look at the rear, top and bottom. My guess is that the screw would be oriented to keep the tray from moving. So look for a screw that looks like it might be in line with the DVD tray.

Please let us know what you find.


Well-known member

The screws are on top. There are 2 screws right above the dvd. You just have to remove those screws and you should be fine.