ZNK
Well-known member
I just wanted to let everyone know how please I am with the Heartland service department in Elkhart, IN.
I have recently discovered that the fender skirt is cracking under the screws and that my grey water pull handle is no longer attached.
I emailed JD at Heartland Service and he responded immediately. He is working to send me the parts directly to my house and I can install them to avoid having Heartland pay shop and labor charges. This way I don't have to pull my rig into busy Portland down small streets.
This is excellent customer service, wouldn't buy any other brand. Heartland is top notch.
I have recently discovered that the fender skirt is cracking under the screws and that my grey water pull handle is no longer attached.
I emailed JD at Heartland Service and he responded immediately. He is working to send me the parts directly to my house and I can install them to avoid having Heartland pay shop and labor charges. This way I don't have to pull my rig into busy Portland down small streets.
This is excellent customer service, wouldn't buy any other brand. Heartland is top notch.