Re: Long Distance Puchase
I live in San Antonio Texas, I drove to Ohio to pick up my rig. but the delivery fee in my pocket and got a good price from a volume dealer. When the local dealer told me that I would have to rent hotels and buy food, I asked him if he forgot what it was I was buying? We went to Ohio and enjoyed the trip, we camped all the way back. It was great.
And they did a great walkthrough with us. It is my experience now that the walk through is driven by the customer. Its easy to tell the tech that you understand something when you really don't. But what you should do it play dumb on everything and make them show you and your wife how something works and what should you do to maintain it. I did not listen during the walkthrough, that made my DW the boss for several weeks until I cought on. I'm now the expert, but I had to catch up. Drive the walkthrough, get what you want from it.
As far a warranty is concerned, I guarantee that the service manager would shoot the sales manager for telling someone that they would not perform warranty service on a rig bought elsewhere. Heartland would have something to say about it too. But think of it this way, how likely do you think it is that you will see anyone from teh sales department when you take your rig in to get it serviced.
You must also put into perspective what is the better customer? One that is getting warranty service or one that needs $5k worth of work but can only afford $900. I would choose the warranty work, its a bird nest on the ground, requires on quoting and the buyer of the service can afford it.
The upshot is that it is Bee eeS that your dealer would decline warranty work. There is some chance that they might push your rig back in favor of one of their own customers, but not a likely chance. If you are ever asked where you bought the rig, you should just say that you bought it where you bought it, claim that you have a home there too. lol, you can play the game too, can't you?
Find a good internet deal, and go get that rig, it will be fun and if you have warranty work, I promise it will work out for you.
Good luck.