Black 1, 2, gray 1,2 - which is which - 2011 cyclone 3950

dwestlake

Member
Purchased a new 2011 cy3950. the pics in the manual for which drain is which doesn't seem specific to our model as they don't match up with what we see.

we have 3 valves that go out one drain connection behind a door labeled Gray #1. We also have 1 valve that goes out to another drain connection behind a door labeled Gray #2. nowhere around the valves (push/pull to open/close) does it say which are gray and which are black.

Does anyone have any insider knowledge to know which is which?

I emailed Heartland Customer Service over 5 days ago, but didn't hear back from them.

Help! Many thanks from a first timer!
 

cookie

Administrator
Staff member
Dwestlake, welcome to the forum. I do not own a Cyclone soI can't help you out, but stay tuned there are plenty of owners that do and are willing to share information.

Peace
Dave
 

tgdameron

Member
I just purchased a 3800 and it has four valves. To figure out which was which I filled the grey tank in the font using a garden hose to the shower and put about 20 gals in it. I then opened the values one at a time to figure out which one was for the front grey tank. I then did the same for the black tank in the front and repeated the process for the sink in the back as well as the toilet.

My valve sequence from front to back is black, grey, grey, black. Go figure.

Tom Dameron
 

squire

Member
I have a 2011 3950HD. The forward-most handle goes to the black tank from the front toilet (which is actually the second, larger downpipe). The second handle is for Grey1 (bathroom sink, shower, washer drain) which is the forward-most downpipe. The 3rd handle is for Grey #2 (Kitchen sink). The rear most handle behind the axles is for the rear bathroom black tank. The idea is to drain the black tank first, then the greys in order (Front to Rear). I have a hose-flusher on the rear black tank drain because there isn't a grey tank or tank flushing system to wash it out. Hope this helps.
 

dwestlake

Member
Thank you all very much for your help! Your replies confirm what we though about the sequence of the valves. As new owners, our first visit to a dumping station was fairly comical and we ran out of time for 'testing' because there were people waiting behind us. But, having gotten that out of the way, and with your feedback, we're looking forward to our next trip and many years of fun with our new Cyclone! We absolutely love it!

Cheers!!
Darrell & Susann

PS - if anyone from Heartland is reading this, may we suggest labeling the individual valves?
 

timsitis

Member
I have a new 3850 and from front to back I have 1-Black 2-Grey 3-Black and 4-grey. Go figure. I now have them all nicely labeled so no more surprises I am hoping. Dealer explained to me in the wrong order. Mine are in a series of 2 handles, one set forward and one set aft.
 

truknutt

Committed Member
For what it's worth, I painted my gray handles so in the future when my labels fall off and my CRS kicks in, hopefully I won't be the guy standing at the dump station scratching his head while you all wait in line behind me.
 

VTFleming

Member
I just purchased a 3800 and it has four valves. To figure out which was which I filled the grey tank in the font using a garden hose to the shower and put about 20 gals in it. I then opened the values one at a time to figure out which one was for the front grey tank. I then did the same for the black tank in the front and repeated the process for the sink in the back as well as the toilet.

My valve sequence from front to back is black, grey, grey, black. Go figure.

Tom Dameron

Tom-

We just brought our new 3800 home last week...we played with it and figured out all the pulls...but can't figure out how to make the black tank flush work....we thought it should be as simple as hooking the hose up to the flush valve (the one right above the winterization tube)...running it through and pulling our Valves...but nothing happens...so frustrated.

Tina
 
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