Ron, please follow up and let everyone know what the problem ended up being. It may help others with similar questions. Thanks!Thanks everyone for your concerns and advice. its a lp and electric we are using the lp. Yes its new so it was the first time we used it . I know it is still under warranty but like to figure it out. thanks everyone ron
update... I QUIT !!! checked everything . works dont work. Works when we first turned it on , then did dishes and cleaned, and didnt come back on. left it on all night , and no hot` water. Turned it off and back on. Few minutes later boom , few minutes later boom. Thought it was the guy next store , went out side and boom. Water tank !!! just shut it down . No shower . AWGH. Its new under warranty so hopefully they will figure it out.