Ray,
I don't know how many ways we have to say it before it gets through. This is the Heartland Owners Forum, not owned or operated by Heartland Recreational Vehicles LLC and the reason that you are being moderated is due the fact that you have not followed the policies and rules set forth by the owners and administrators of the Heartland Owners Forum. The primary purpose for this forum at it's onset, and this continues today, is owners helping owners. We are very fortunate to have owners of Heartland answer questions from owners in the Ask the Factory sections. When people continually take their case, legitimate or not, here on the forum, it serves no purpose but to create unnecessary feelings among others, over which they have no control. You have been asked to address your concerns directly with Heartland Customer Service and you continue to bring your soapbox here to the forum. This forum is for anybody and everybody. All we ask is that the rules and policies of the forum as outlined in this thread be followed.
//heartlandowners.org/showthread.php?p=21366#post21366
John