Gosh, I don't know. We're new to this so I'm not even sure how you would adjust the nose. We had the hitch purchased and installed when and where we purchased the 5th wheel. How would I check that? Thank you for your response.
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There are a couple of methods. Start by hitching up and getting to a level surface. You can measure the distance from bottom of the frame to the ground at front and rear of the trailer. If you have a drop frame in the front, you'll have to make an adjustment for that difference. The front to rear comparison will let you know whether you're level or not. If not, the hitch can usually be adjusted up or down as can the pinbox. Another method would be to use a carpenter's level along the frame toward the front.
The discussion we've been having is with respect to a trailer where the rear axle has lost camber. The manufacturer's rep looked at it and thought it looked to have been overloaded. Like you, the owner is certain the trailer is not overloaded. But his is riding 4" nose high, which transfers some weight from front axle to rear axle. It doesn't appear to be much when weighed at rest, but we're wondering if it may be the underlying cause.
If one of your axles has lost camber, it would be interesting to know which one and whether you're nose high or low, and how much.
But, if you have some other problem with the axle, this might not be applicable at all.