Recent content by BigWave

I'm all ears. What would you suggest? To say that I'm frustrated with the situation is an understatement.

I just dropped off our unit again yesterday. Our dealer and warranty repair center (Giant RV) had ours for almost a month when I dropped it off initially in October of last year. They were supposedly waiting for Heartlands approval to do the work. In the mean time, I needed to pick it up to...

We also have several that are popping out. Frustrating! Its one of many warranty items that will hopefully get taken care of after we drop off our NT at the dealer.

Thanks for all of the input! I was contacted by a Heartland rep yesterday and was assured that all would be taken care of when I take my coach back in in February. I'm still a bit bummed that i have these issues but it sounds like all will be made good. Thanks!

Thanks a bunch for the input guys. I think I might go ahead and make a call to Heartland CS tomorrow just to touch base, and see if the info my warranty center was telling me is the truth. I may learn that I have other options. I wont know until I ask, right? We'll see. I'm pretty...

Do I have this in the appropriate section of the forum? Since it's named "ask the factory", I assumed that a factory rep would see this and respond. I'm new to this forum, so if its in the wrong place, let me know. Thanks!

Thanks for the input! At this point I'm just feeling like I'm going to have a brand new trailer thats been hacked up and might never be "right". PS, thanks for the welcome!

BTW, I would appreciate anyone else's experience with these types of warranty issues as well. Thank you!

Would like to get little input from the manufacturer. We bought our 2011 North Trail 27 RBS on 7-30-11. Brought it home and put in storage until mid September, then took it on our maiden voyage on a 2 week, roughly 1000 mile trip. On the trip we noticed that the front cap had started getting...