Recent content by bthornto

Since I've gotten a few messages about updates, I thought I'd let everyone know we continue to work with Heartland on this. These are the most recent pictures sent over to them.

Still working with heartland, they seem to be as concerned as we are. More to come, brad Sent from my Pixel 5 using Tapatalk

Thank you for that, just to confirm this is the factory paint on the trailer, original, from the factory. I've also been doing a little research online and everything does point to issues during the initial application/preparation of the trailer when the factory paint was applied. I need to...

I didn't know, and we have a new TV on the way and have always had a saw dust problem after being on the road.... In case you all were curious. We may decide to have the new TV closer to the front of the space, I think what we've got coming is thinner than the insignia. Sent from my Pixel 5...

Just off the phone with Heartland customer service, they are looking into which paint shop painted the unit and are going to reach out to them. Nothing concrete yet. My wife and I looked online at the latest models, I will say we love this 3270RS. We went all in when we got it, dual heat...

Here's an example of what I hadn't noticed previously, and there are many even smaller

thanks, I didn't really think it was because we keep it outside, but I am glad to hear that for sure. Our winters in Seattle compare nothing to those in the midwest. The more and closer I look, the more widespread I find the issue to be, some bubbles are really really really small and...

Yeah that's what I told my wife, thankfully we can't see the issue from inside the coach :) It's all over, doors, main panels, slides, both sides alike. We just use car soap to wash it once in a while. I looked more closely last night, there is no evidence of anything on the surface of the...

My third attempt to summarize the email from heartland, and not violate forum rules. Below is a heavily redacted version of the email I received, which does not contain personal information or direct quotes from that email. My interpretation of this email is that Heartland is dismissing the...

General question about all Heartland RVs factory paint I have a general question generally about Heartland RVs .... We are experiencing issues with our factory paint, Do you all see this as a general problem with factory paint and heartland RVs? Would love to hear your experience &...

I received the following from heartland. It appears Heartland RV's can only be used indoors because it will bring attention to faulty factory paint jobs. I am astonished by this response will be calling tomorrow to escalate. buyer beware, your expensive factory paint job paint may fail before...

Thanks Jim, will do that tomorrow. I'll wait to "pop" one until asked. Based on experience and what I've heard, I'm sure heartland will help figure this out and make it right. Sent from my Pixel 5 using Tapatalk

It's a 2018 so I'm more than a little surprised by this... Sent from my Pixel 5 using Tapatalk

Went out today to check on the trailer, it's winter here but the rig is winterized and we keep a dehumidifier and the heat at 45F. Much to my surprise I noticed many small pimples from under the factory paint. (We got the full paint). Anyone seen anything like this before? Will be calling the...