Recent content by JayG

Keith, good luck with the flooring, I asked the same thing when my Big Country flooded my basement time and time again. They should start a unhappy camper forum for the rest of us.

For those of us who have rotten slide floors, I just wanted to let you know how I repaired mine. A friend recommended a product called Git Rot. This is available in boating stores. Follow the instructions and it will harden the rotten wood. It also seems to seal it. This should have been done at...

Hello Speedy, I just think the company with the name on the product should step up and say " yes, you paid us, we'll take care of you." When you have a tire blow, it's usually road related. When a component you paid for fails, why should you have to call anyone other than who you wrote the check...

Retsgtrving, I agree with you Heartland should step up and take car of your issues. The took a load your money, why couldn't the rep have called the dealer and worked out something in your favor. Why should you have to call the manufacturer of the fridge, you didn't buy the camper from Dometic...

Well Bryan, I guess I'm on the Heartland ignore list. Delamination is an issue you people need to resolve. I'll bet our money in your bank accounts didn't delaminate did it?

Hello Bryan, I'm glad you're here. I can live with repairs that are normal wear and tear. I can deal with maintenance. I've had numerous plumbing leaks that I repaired, upgraded and moved on. My main issue with this camper, which has about 2000 to 2500 miles of government roads on it, is the...

Hello Martha, we bought our 3250TS in April of 2009. Brand new off the dealers lot. The issues started on our 2nd trip with the water leaks. A clamp let water flood the basement, our luggage and our guests luggage became soaked. From then on, more leaks. Hot water heater fitting( the plastic...

Whatever you do, don't let anything slide during you warranty period. When they say one year, they mean it. I had the leaking shower door, the drawers opening during travel too. The toilet seal gave up early on. I even found the wires to the outside receptacle by the door stuffed under the...

Heartland needs to do a recall on these defective units. Do not take this. I've had a few conversations with their "customer service" only to be told the slide rot in mine is from my lack of maintenance. So, everyone on this site with rotten floors didn't maintain our campers?? I asked CS to...

Hello, Yes I have looked it over many times. There's a big difference between maintenance and shoddy craftsmanship. My water leaks in the plumbing have been too numerous to mention. The fittings and connectors are just plain cheap. I understand maintenance very well, I've been an auto mechanic...

Just to let everyone concerned know, we wrote a letter to Heartland and the dealer we bought this load from(3250TS Leak Country). A couple of weeks ago a Heartland rep called and offered me a repair kit for the floors. The labor was to be at my expense. I told him that was unacceptable, I...

We also have a Big Country 3250. I call it a Leak Country, the hot water heater, cheap pex tubing and so on have leaked too numerous times to count. TV/ surround system hooked up wrong,Toilet would't hold water, and other "quality control " issues that should have been caught at the factory.Now...

Thanks for the help and advice everyone.

Hello, I have a 2009 3250 TS Big Country, the slide floors have rotted away from the edges of the slides. It's worse in the corner behind the couch where the wiring comes into the slide. Is there a recall from Heartland or is this acceptable from a company that took $40,000? I had plumbing...

My 2009 3250TS has leaked from that plastic fitting in the hot water heater tank also. I replaced mine with a brass one too. My camper leaks so much, I told the salesman" I'm going to sand off the Big Country name and repaint Titanic on it". My basement floor has ripples from the numerous water...