Recent content by michael_s

  1. M

    Follow-Up to Dissatisfied Customer

    I recently received a message from a member asking what the outcome was to a post I submitted a while back “Dissatisfied Customer”. I have left the name of the member out because it was a PM. Although not everything is completed, so far, I still responded to the PM and thought everyone would be...
  2. M

    Cradlepoint MBR1200

    Jim I am interested in the Wilson amp and antenna system that you are using. Will you please provide more information about the setup: Amp model, antenna type, internal antenna location and installation (routing for the coax). I have been thinking about installing a SOHO system in my unit but...
  3. M

    Cracked Frame

    Driver, I understand your frustration as I to have been experiencing HL’s support. I hope that you get some sort of resolution. If not at least the satisfaction of knowing that others are aware of the problem. I do believe that people who research prior to purchasing products are persuaded by...
  4. M

    Shocks for the TV..

    Bob, No malice taken. I agree with you 100%; the worst thing that can happen to anyone is being taken advantage of by a company trying to make money. In the future I will put forth a little more effort when providing information so that everyone understands. Thanks again for clarifying my...
  5. M

    Cradlepoint MBR1200

    I currently use the GT Ultra Express. My research indicates that the 1000 does support that model but I am not for certain. Research also indicates that the 1000 supports many other brands; this would be good in the event of an upgrade or service plan change.
  6. M

    Dissatisfied Customer

    KA, obviously you did not read the initial post. CW notified me on the 25th of September, they had been working with HL days before this. It has taken HL more then a month; half of that time was in missed or delayed phone issues. Secondly, I tried to contact HL on several occasions with minimal...
  7. M

    Cradlepoint MBR1200

    Is anyone using the MRB 1000 with an AT&T plan. I have been considering the purchase of a MRB 1000 but I’m not sure how well they work with AT&T air cards. Also considering a booster antenna to connect to the card. Any thoughts there?
  8. M

    Shocks for the TV..

    Bob, I agree. Although I was not going to get into great detail the hopping or bouncing will cause a cupping of the tires which is the wear I was referring to.
  9. M

    Shocks for the TV..

    TX, all of the recommendations are good ones. Pushing down on the of the corner of the vehicle and then watching for bounce is a good indications of bad shocks as well as worn bushing and signs of leakage. Some companies provide a replacement schedule or even recommend that shocks be replaced...
  10. M

    Dissatisfied Customer

    SouthernNights, I think you have a valid question and one that deserves a response. Why did I wait until 4 days after they picked up the unit to post the message? First let me reiterate that I have owned a unit, which has been unusable for the past two months so maybe I just wanted to vent...
  11. M

    Dissatisfied Customer

    Let me tell you a story about Heartland and Strafford Missouri, Camping World which starts August 31, 2009 and continues to date with no resolution. On August 31, 2009 I arrived at the Strafford Missouri Camping World to take delivery of a new Hartland Big Country 3355RL 5th Wheel. There were...
  12. M

    What kind of MPG do you get whle towing?

    I have a 2001 Dodge Ram 2500 short bed with an edge performance chip, Pro 7 filter, and 4 in exhaust. When pulling my new 3355RL from Missouri to Colorado I averaged 14 mpg.
  13. M

    3612 cover

    I to am interested in covering my 3355RL. I live in Colorado where the sun seems to cook the white to yellow in no time. Does anyone have information about using covers? Is it worth the investment or do they just tear in the wind?
  14. M

    Air bed temporary repair solution

    Sounds like a great fix in a pinch. What I find informative is the fact that there is a repair kit. I have had my unit for just under a month and it has been in the shop for most of that time (that's another story) but I did not know that the mattress came with a repair kit. Where did you find...
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