Recent content by MRisner

Right down the road from us. Pretty sure we are going to be on a trip though.

No, we are dropping off. We are just about 3 hours away in Illinois. Dropping it off on the 21st and will be about a week they said

Thanks for all the info and advice. Heartland called us today and told us what they wanted us to do, and we now have an appointment at Affinity in Goshen for the end of October. Our seasonal reservation will have to wait a little longer, but glad we have an appointment!

How long did it take to get Heartland to approve taking your rig to Affinity, or did you talk to Affinity on your own? We are still waiting for Heartland to get back to us. We sent them everything they asked for. Followed up a week later and Tim told us he elevated. Emailed Tim last week...

Thanks. we emailed them the photos they requested and waiting for them to call back now! - - - Updated - - - Thanks for the feedback! - - - Updated - - - Replied to your PM..appreciate this feedback!

Upon inspecting our 2019 3902FL noticed a crack above the kitchen slide. . Leave for the winter in Florida in mid October. Has anyone else encountered this kind of structural issue?

Thanks! That's what we thought was going on. Wish the back thermostat just had a/c and off and we wouldn't have had to ask! We thought there was no heat coming out the back, but put some paper over the bathroom vent, and when the heat is on, the paper is moving. Just no where near as much as...

Coming in to the rear bedroom, we have a thermostat that has auto/cool/heat and also the same thermostat in the front living area. The a/c in the bedroom works great off that thermostat, but the heat doesn't come on. By chance, is the heat only controlled by the thermostat in the front of the...

That is awesome, especially that you had no major problems!

Thanks everyone for the warm welcome. We took our rig on a 2.5 week trip to Michigan and loved it. Heading to Florida with it for 4 months after Christmas!

Hello everyone! My husband and I just purchased a 2019 Heartland Big Country 3902 FL which we take possession of on May 23. We are looking forward to hitting the road with it!