Recent content by mtnranger

  1. M

    Interesting experience with extended warranty

    Ive had the same problem with Heartland and Lippert but everyone here just thinks its exceptable for Heartland to bow out. I'm sorry Chevy, Ford or Dodge doesnt tell you to call Cummings, Isuzu, or international when you have motor problems or any other component problems, they deal with it.
  2. M

    Poll: Overall quality of your Heartland product

    jmramiller, I agree with most of your statements and my dealer has been our biggest problem but when the dealer doesn't do their job on repairing yet on paper it shows they addressed it and according to the person at HL says well its a component warranty and there is nothing that he can do, it...
  3. M

    First trip back to the dealer - no brakes

    My first response didn't get posted so I'll say it again. Lippert axles brakes failed me too and it was found to be over greased from the factory. Don't wait have them checked again and if you have to stand over them when you do and report to Lippert that you have a problem. Both parties...
  4. M

    Exceptional customer service

    Sorry but I don't agree that Heartland does give Exceptional Customer Service. Even with documented service repairs that shows our initial brake problem the very first trip out they will not cover brake repairs. I realize that the problem stems from a bad service depart at Windish RV Longmount...
  5. M

    does not seem rear ac is cooling right

    I have a Big Country that was suffering from a weak AC. My RV Service guys says he has found that some of the Big Countrys that he has worked on had a poor job of AC installation. He sealed the area inside the unit around the duct work with foil tape and better sealed the intake air away from...
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