I did go to the dealer, they submitted the warranty claim to Heartland which was denied. Then the dealer told me to call Heartland customer service to see if I could get any action on the claim. Thats when the dealer told me he had three other claims for the same issue that were denied.
I sent Heartland Customer Service an Email yesterday with pictures of the front cap buckling. The reply I received from Jamie Justis in customer service was, "after review of your information, this is a cosmetic issue only and not a warrantable issue". If this is how Heartland resolves there...
Thank You for the tip to use Firefox. I was able to load the images of the cracking or buckling on my 2015 North Trail 22FBS. Here are some of the images.
I have a 2015 Heartland North Trail 22 FBS travel trailer that we purchased in May of 2015. I noticed some cracking or buckling across the front cap above the marker lights when I was washing the trailer. I showed the dealer we purchased the trailer from, pictures of the cracks on the front cap...
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