Recent content by retsgtrving

This is the original poster and yes I was venting when I wrote the post. The reason I wrote it was to let others know what I was told by Heartland Reps. concerning my Rig. And to the poster that said Heartland doesn't treat their customers that way, well I guess I am the exception because I...

My issue with Heartland is the fact that I was told by one of its factory representatives, after my warranty expired, that after one more trip to make a list and they would take care of the problems. Well guess what, when I called back after that trip I was told nothing would be covered. Hummm...

After working with the dealership where I purchased my rig, they stepped up where Heartland would not and repaired several items found after my warranty expired. The dealership understood my problem with the fridge and the amount of time it took to fix the problem where as Heartland did not...

Already have a call into the dealer. Waitng on reply.

The rig was in and out of the shop for the fridge problem many many times. When they said it was fixed I would bring it home plug it in and in the next day or so the fridge quit working again so it went back to the shop again. This went on until Domectic put in a new fridge. All this time I...

I do appreciate the input about the fridge, but the issue here is not the fridge, it concerns the fact that the trailer sat for seven months unusable while the dealer attempted to fix the fridge. Now that I have lost seven months of warranty and it has expired I've been told by Heartland that...

I just got off the phone with one of Heartlands Reps and was told that Heartland will not make any accomodations for me and nothing is going to be covered. I hope this will be useful information for anyone interested in buying a Heartland product.

I have made an attempt to contact and get resolved a warranty issue on my trailer with Heartland Factory Reps. which has solved nothing since my calls are not returned. My Dometic fridge stopped working correctly three months after I purchased the trailer. The fridge was worked on several...