Recent content by Silverstone

With customers like you (regarding your reply) I do honestly wonder. North America customers must be very happy to get bad products and are still happy with it! Excuses like, "what did you expect", "you did not check good enough", "do it yourself " "the guys are under pressure AND can't clean"...

2017 Trail Runner 25 SLE /....... 344865 Dear Support workers. After buying this trailer last year, we did notice the very poor craftsmanship of this travel trailer. With already a couple of warranty repairs, made also very poorly, I did ask in the last couple of months, to clean the trailer...

Short update: We used the trailer one time last year because I had to attend a couple doctors appointments. Anyway. My wife found out that the inside walls are also lose. I winterized the trailer to find out that someone at the Heartland factory thought he must drill the screws into the support...

Good day! To keep you guys updated: We used our travel trailer the 1st time for a whole week after some warranty issues were finally fixed. It would have been a very nice trip if my wife wouldn't had pointed out that the inside wall on the driver side is lose and "waving in". Because it was a...

Good day together. Sorry for your really bad experience and big service bills! I am originally from Germany and do live for about 12 years in Canada. My wife and friends say always to me that I shouldn't do it - but here we go again. :angel: Apologies to everyone I do offend now but it scares me...

I'm only saying that dealers charge $139 the customers, but pay minimum wages and saying they can't find qualified workers. I will not start a discussion on how North America should train workers. But there is a point other countries teach young people in trades and not 38 year old guys start...

But asking $139 per hour labour for service.

Hello together. After picking up our trailer last Wednesday, I had to drop it at a closer Heartland dealer for warranty repairs. I do have one question to the community out there. Why are you excepting that poor craftsmanship on this trailers? Why I am asking? Close to everyone in the...

We actually can't blame the dealers for the poor craftsmanship companies have these days. I actually had to let the "walk-through" guy a couple times know that I am not signing anything without getting some things in writing. The finance manager actually came out and cleared some points with...

Good day together. We picked up our trailer today and I am a bit disappointed with Heartland saying that they have better quality RV's than their competitors. Why? The whole bathtub surrounding was / is still lose. Seriously in the area where water gets everywhere, Heartland decided not to fix...

If you are going to Westernrvcountry.com, say hello to Chris (finance) and Bobby (sales) from us. Enjoy your new trailer and keep the tires always on the ground! Best wishes, Audrey and Holger

Haha. There a lot of truckers out there I don't know. He is one of them. ;) After I got blown of the highway by Dawson Creek, BC, I am not driving anymore professionally anymore. I ended up to be disabled and last week I actually got rid of my class 1 drivers license. (what a nightmare to only...

No worries. I was thinking that too. May I say "Welcome to the family, atckid!" too? ;)

Thanks Heather! *oops - made my 1st mistake here. :( Sorry! Won't post any prices anymore. :rolleyes: *

Thank you Sandy! The knowledge and information is it that we / (actually) I joined. I am not new to travel trailers at all with traveling around Europe with my Knaus travel trailer in the past. *€£¥* Now we can easily travel around Canada without looking for a hotel. One thing I "must" do is...