Recent content by Skywagonflyer

Hi Jim, Yes, our service tech at Explore USA formerly worked at the assembly plant and his explanation was that it simply was not engineered properly. The furnace should be where the hot water heater is and vice versa. The ducting from the furnace was not adequate to carry any airflow to the...

We have a new Heartland Greystone 33QS and when we fired up the furnace for the first time we needed it, we got no heat flow in the bath or the bedroom. Took it to the dealer and he confirmed no air flow. He called the Heartland service rep and was met with a great deal of resistance from the...