I have read, but not certain, that it was from a lack off or non exisiting UV protection in the gel coat. Heartland Customer Service told me they are now painting the units with gray caps in lieu of the gray gel coat process. But, they assured me it wasnt because of the gray gel coat...
I have a 2011 Cyclone HD 3800 with a faded gray front cap. I spoke with three different Customer Service reps all the way up to the CS manager. To be honest I was less than impressed with their attitude towards this situation. They told me they would pay $800 and send me the decals for the front...
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