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Yes, i was actually quite pleased with the swap out.

They sent me a whole new unit to swap out. It works ok now but i almost never use it. I'd like to find something better.

Heartland to the rescue...got a call and they will send me a replacement part. :)

when we did our final walkthru for the TT the device had power to it. It has power to it now. It just doesnt do anything. The dealer said he didnt know how it operated so we didnt go over it any further. on a previous look at the trailer i remember touching it and it responed to touch commands...

Does Jensen have a head unit that can easily replace the touch audio? I'll take anything even if it is only a radio, i dont care about DVD to the TV. I can get a small DVD player for that.

Got my 25OSK trailer from the dealer to the campground and the audio system doesnt work. Its Saturday and nobody answers the phone so i guess i'm stuck until Monday. The power is working to the unit but it does nothing. Neither the touch or remote do anything. I've tried unplugging it like the...