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Have 3200rl bighorn approx. 1 month old. Sent in for warranty work. Thought screws were coming up under linoleum in kitchen.Not the case,they said it was debris under linoleum and they would have to replace the linoleum. My question is are they going to replace the floor without removing the...

I have a new 3200 rl purchased last month. Our owners manual says their is a battery disconnect in it. Their isn't one. The manual also says their is a 12volt receptacle in storage area and their is not one. I was wondering if they forgot this or their is a quality control problem at the factory.