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Greetings: I do not want to add to the confusion about slides in or out, but....... I would recommend that whatever you decide that you move them in the opposite direction at least once every couple of weeks. I have had two examples of why this is necessary: 1: I have had the pinion gears...

Greetings: The advice that the Lippert technician gave to me for the slide rails and gears was to use motorcycle chain lubricant. When you think of it, it sort of makes sense - the chains are out in the weather, they move at high speeds and needs to hold their lubricant. Best reagrds...

Greetings: Maria: It looks like you have a difficult dealer. There are usually two warranties on vehicles (both travel trailers and motor vehicles). The first, and by far the most important, is the full one year warranty on problems and defects. The second is usually not publicized as such...

Greetings: Attached (I hope) is a picture of the fused glass door on my Bighorn. Best regards, Bopper 2 Adults and a very spoiled Cocker Spaniel 2006 Bighorn 3500RL

Greetings: The pictures look great. The pictures of my door are stored in my other computer and I will post them as soon as I figure out the picture posting process. However, ours is constructed differently than stained glass. We used a local artist who works with glass. She takes a sheet...

Greetings: I had a similar problem last year with my 2004 Bighorn 3500RL. I called the manufacturer at 2:00 p.m. in the afternoon and they had a new oven out of their door by FedEx by end of business the same day. Two days later, the FedEx driver pulled up to my trailer door. Took the new...

Greetings: Tough decision. However, waiting ten months before putting it into service may be problematic. You would then only have two months of full warranty left and that may not be enough time to sort out all of the inevitable issues that arise with a new unit. If you could get an...

Greetings: When you say that you are six months out of the warranty period, do you mean the one year Heartland warranty? Lippert warranties their electric stabilizer jacks for 2 years. Even if you are beyond the two year point, you should at least contact Lippert. They may still honor...

Greetings: Just to add another possibility to an already crowded list of lubricants, a Lippert technician who specializes in slide rooms told me that motorcycle chain lubricant would work best on the slide gears. It does not leak off, is resistant to water and dirt and maintains its...

Greetings: The warranty is, indeed, a one year warranty on the entire unit. And, as billd mentions, there are additional warranties on other items. All RV manufacturers use outside suppliers for many of the components on the trailer. Each of these suppliers have their own warranty of their...

Greetings: The accumulation of water usually depends on the angle of the slide topper and the extension of the slide from the trailer. The topper on the kitchen side of my 3500RL does not puddle, while the door side topper does. My 'fix' is a frame made out of 1" PVC pipe with friction fit...

Greetings: The biggest RV show of the year will be held in Tampa Bay during January 17 to 21. I notice that Heartland will have a booth/display at the Supershow. Will there be a factory rep in attendance? What will be on display? Best regards, Bopper 2 adults and 2 very spoiled cocker...

Greetings: There was an article on windshield washer antifreeze that stated that a one tablespoonful could kill a child and that 1/2 a cup could kill an adult. Smaller amounts would cause blindness, mental disability and severe physical motor problems. Scary thought. Regards, Bopper 2...

Greetings: I, too, have received our check. I did the survey using our winter Florida address and when I arrived yesterday, I asked our mailmsn to deliver our mail that had been held for the month of December. (We arrived in Florida in November and returned north for Christmas) The mail...

Just an hour north of Tampa Bay Greetings: We are leaving the day after New Years for our winter home in Port Richey, Florida. We stay at Ja-Mar North Travel Park, right on US 19. We are about an hour away from St. Pete's and Tampa Bay, about 45 minutes from Clearwater and Tarpon Springs...

Greetings Tom: You are just inland from us. We will be located in Ja-Mar North Travel Pack in Port Richey FL. The park is about 1,000 yards south of SR 52 on US 19. It is also a mixed use park. We will be there in two weeks. If you are in the neighborhood, please drop in. Best regards...

Greetings: After a few delays and some last minute panics, the papers have been signed and the cheque delivered and the 2006 3500RL Bighorn is officially ours. We spent yesterday at the dealership with the paperwork and transferring our stuff from our previous trailer (2004 Wildcat 27RL). It...

Congratulations!! I am sure that you will enjoy your new rig. We will do the PDI and sign the final papers for our new 3500RL tomorrow (providing that the service guys can complete their work before then). Then it is transfer the "stuff" from our present trailer and prepare to take off to...

Greetings: In reply to Rick, we are working with Fraserway RV in Bedford, N.S. They are a major multi-line dealer with four branches in Nova Scotia, Ontario, and B.C. Their lineup includes Torry Pine and Cypress by Newmar, Bigfoot by Landmark and Larado by Keystone. They also specialize in...

Greetings: We are in the final stages of purchasing a 2006 Bighorn 3500RL. We are planning to use it as our home-away-from-home in Florida for the winter. (We are getting tired of the Canadian winters in Nova Scotia.) The 3500RL seems to have the space and the layout we would need for...