We did work through Heartland Customer service and after 2 weeks the whole process fell apart. We picked up our RV and now it is at Heartland dealer. But please note that not only did the Rubber roof come lose but that the screws attaching the plastic nose to the roof has come apart due to the...
WE are also having a similar problem. Our 305RW toy hauler which is 11 months old has the roof material peeling back at the front seam. It apparently was not glued and the screws aren't holding it in place. The caulking has completely peeled away. Fortunately we are still under warranty but...
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