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Heartland got back to me and confirmed that the dip in my roof is not normal. They want me to take it back to a dealer so they can install a 1.5 x 14 inch "backer" under the air con to provide structure.

Someone at Heartland emailed me a few days ago, I sent him these photos but have not heard back with their answer yet. I'm at work and just downloaded a Dometic RV air Con manual - not 100% certain it is the manual for the exact model I have, but the drawing in the manual looks right. In the...

Here are some photos of the roof:

Hi Jim, Thanks for your reply. I have just taken some photos and will post them as soon as I am able - currently as a new user I cannot create attachments. Regards, Dave

Hello, We purchased a 2012 MPG 180 less than two weeks ago. Standing on a ladder next to the trailer I have noticed that there is a concave depression in a section of roof behind the air con. Is this normal? The dometic air con manual states that there should not be a depression like this...