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Our dealer ordered it from the factory and installed it for us. Logan & Pat

Dusty, you're right. We put up with trying to resolve this situation of that heavy pantry pulling out of the top until we had all the fun we could stand!! We had our dealer pull it out, put in the wire pantry which slides out very nicely, thank you very much, and NO MORE PROBLEMS!!!! It was...

New Chairs We finally are biting the bullet and replacing the cheap, crappy, 2nd set of chairs!!! Getting the Lazy Boy microfiber suede wall huggers on Tuesday. Really looking forward to having lighter nicer chairs that don't have to have Hulk Hogan to come in and move them around for me when...

Jim, you're only a couple of hours away from us in St. Louis area, and where Paul & Nan live. We have been staying at Double J several years now on our way home or out....very nice people. And the other one in town named after the President is a good one to stay away from!!!! Glad you enjoyed...

We bought our 3400RL from Colmans last year, and have had numerous problems. Thank goodness we bought from a dealer who really cares about doing the right thing and making you happy. JD in parts and Brian in Service have been wonderful.....can't say enough nice things about them. We just had...

Check all the posts under this section.....we have several regarding this problem. We had the same problem, put in a 2nd unit (factory told us this was the only solution last year), but the thing that did the trick was cutting 3 more vents, 1 in the kitchen, and 2 more in line with the back 2...

GQ, I completely forgot about the most important thing!!! We had to have new axles last month. There was a batch sent from Al-ko that didn't have enough camber in them along about that time. We were suspicious at the time we bought it because the distance between the tires on the left and right...

INSIST that they hook it up, put out all the slides, and turn the a/c on in the afternoon when it's nice and hot in there......lots of a/c problems in the time frame when we bought ours in May 2005, serial #455.....our dealer alone had 3 Big Horns with a/c not working correctly. Also check...

No, it was yesterday. We are in Traverse City at the Traverse Bay RV Resort.....if you haven't stayed here, you should. It's a 10/9.5/10, very nice. Enjoyed Petoskey very much. Logan & Pat Big Horn 3400RL #455

fulltimer, we had the rod fall 2 times, and then the whole shelf pull down, so my husband finally put some metal pipe straps across the rods, and then got 1" wooden dowel rod and inserted it in the center of the closet, and viola!! no more surprises!!! And by the way......found the...

Took a day trip today from Traverse City up to Sault Ste. Marie, saw a Big Horn coming south across the Macinaw Bridge......anybody from the forum? Logan & Pat Big Horn 3400RL #455

Last weekend found that the covering on our big living room slide is tearing off in chunks on both ends right at the edge. The material looks like some kind of contact paper type material, covering a wood like substance which doesn't appear to be real wood, but is soft and tears off sticking...

Wood Pantry Shelves Our 3400RL had the big, heavy wooden shelves in the pantry also. They would not stay closed, we added extra closures, etc, but it kept pulling out of the top. Soooo, we had our dealer order the wire basket and hardware, and changed it over to the new style. ABSOLUTELY...

When we went full time last November, our Insurance Company, USAA, didn't cover us, so we got quotes from Good Sam and Progressive......both had same coverage, Progressive was $300 cheaper. Fortunately haven't had to test it yet, but figured since it was the same coverage, might as well save a...

We changed our plans and headed east instead of to the hot, hot, hot weather in Montana. We are now in Ludington, Michigan and going up to Petoskey and spend the next month going across the UP and down the east side of Wisconsin. Saw several Landmarks & Big Horns leaving Elkhart and headed...

Midas, when we went to Gaitlinburg last July, it took 2:45 min to go the 24 miles from I-40 to Gaitlinburg, and we found out that was fast!!! It is HORRIBLE with traffic. If you leave the park and go as far as Dollywood, about 6 miles, it could take 2 hours to get back, especially on the...

Sorry, didn't mean to imply we have been out of luck for 3 weeks! We live full time, and just had to wait for the axles to arrive and had some other things to take care of, and had to wait to get an appt. And it was the Heartland Factory that chose the type of tire we were to get. We hope...

Had the new axles and tires installed yesterday by our dealer. You could definitely see the additional amount of arch in the new axles!!! Got 4 new tires also. The factory wouldn't spring for more then the cheapest tires, so we "upgraded". Will be heading out from St. Louis for Wyoming &...

John & Sue, we went fulltime in our BH 3400 last November. Plan to do this for a couple of years before purchasing another home, so everything is in storage. We spend winters in Central Florida, so doing the traveling in the summer. Heading to Montana & Glacier Natl Park next week from St...

We had extended warranty with our other 5th wheel which we had for 7 years, and had to use it twice. They paid immediately, were very nice and co-operative. We bought the same plan when we traded a year ago for our Big Horn 3400RL. The company we use is through Good Sam, CSP Continued Warranty...

No replacements as far as we know. They just disconnected the sensor up on the unit. Since then, our dealer has also replaced the a/c grill with a new type that Dometic sent out to them. The wall thermostat is soooo much better!!! Hope that is the answer for you.

Ignorance is bliss???? It's not ignorance if you are fully aware that you should get weighed. And, it takes less then 5 minutes to do so. While you are fueling, get your wife to run in and pay for the weigh, drive over to the scale, drive back to the front door and pick her up with the papers...

Our dealer replaced the remote with a wall thermostat a week after we purchased it a year ago. A/C was freezing up, etc, etc, the factory quit using them quite a while ago. Lots of a/c problems listed in this forum, read up on them and maybe print them up and take to your dealer for them to...

After 1 year of a/c problems, adding a 2nd unit, factory coming & cutting additional vents, etc, etc, did the "vent tent" and WOW!!! Really can feel air in the rear setting in the chairs now!!! Thank you, Tim. I copied and sent the info to our dealer, and they were very appreciative and...

Well, just when we thought we had everything FINALLY fixed on our Big Horn, found out we have to have new axles. Apparently Al Ko sent out a batch without enough camber, so tires are going fast. All tires have excessive wear on inside & right rear worn more then the rest, suggesting axle...

This is for Coley Brady. Coley, could you email us direct regarding items ordered by our dealer Colman Campers in Hartford, Il over a month ago? We are fulltime in our Big Horn and only returning home to St. Louis to have this work done on June 19, but as of today, no items have been received...

Heater Duct Popping Okay, JoPa, I got my husband to sit down and write out exactly what he did, so here goes: Our most noise was from the rear vent area so removed vent grill and wedged a 1x3" styrofoam piece in the duct at the forward edge of the vent. While on the road, the styrofoam...

Bedroom A/C Yes, Bill, you can. We had to add one. Our a/c just wasn't working worth a dang when we bought our Big Horn last spring, and the factory said the only answer was to put in 2nd a/c. Well, that wasn't the answer, cutting more vents in the living area and finding crushed duct and air...

Heater Duct Popping We posted our fix on this a while back in another thread about this under Landmark. We cut out styrofoam strips and inserted them into the ducts, and it stopped the noise. They fell during travel after a few days, but we put them back and they have been quiet ever since...

Heater Duct Popping JoPa, if you look in this thread, we posted a reply to this problem a while back. Ours popped so loud and hard that it sounded and felt like someone had hit the trailer. My husband fixed it. And Scott's answer is certainly typical of his answer on everything. Tinkers...

Heater Duct Popping We experienced the same thing the first time we used ours....at first, we thought someone had banged on the side of the trailer!!! It actually would shake the whole trailer!!! It took a while to figure it out, but then my husband got tired of it, and cut out some styrofoam...

Buckeye, we bought a 3400RL last May, and had many serious issues, but our dealer was WONDERFUL with getting them resolved. Factory response was disappointing, and our dealer did say that the factory will reimburse only a limited amount of work. As a result, they have lost dealers. We only...

My husband will not let go of something until he solves the mystery. After removing the front of the fireplace and finding it is setting on carpet, he called the fireplace manufacturer regarding this. They were not surprised that Heartland had not followed their instructions, but said this...

P. S. The one warning in the manual we were concerned about is the one which says do not install directly on carpet. We took the front off this morning, and indeed, the installation is directly on the carpet. There are vents on the bottom of the fireplace that are supposed to be open, and...

Scott, we haven't posted until now because of being busy with holidays, etc, but also we BOTH wanted to read and read again the owners manual for the fireplace to be sure we came up with the same conclusions more then once. And that is that there is no where that we find any mention of...

Tinkers-Pat We have the same sink surface, and I have found that using any good cooktop cleaner works great!!! But we have another issue, both sides of the sink developed surface cracks around the drain, one side about 50% around. Really don't want them to take out the corian cabinet to get...

Tinkers-Pat Mike, we have EXACTLY the same problem with our Bighorn fireplace. It gets so hot that it has discolored the wood above it, and gets hot all the way up to the tv. I have moved the cd's that I was keeping in the cabinet with the dvd/cd player. We are in Florida for the winter, and...