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Sean, Thanks for the info. I'm having a hard time finding anyone in my area that does this work. I really want a different tank, but the mod you did is better than what they did to mine. After several emails to Heartland RV, I finally got a call from Ian Roberts. He said they could strap up...

Sean, I just saw your post. They closed my post as being resolved even though it is not. I have been struggling with Heartland for months now. The will not admit their tanks are defective. They also told me I am the only one in all the thousands of customers who has ever complained. I guess...

This is the email thread I had with the factory. Basically I'm a sucker... I purchased a 2012 Prowler 26P BH this past spring. The VIN number is: 5SFPB2921CE24124. I have a problem with the fresh water tank. It will not drain completely. The factory installed drain on the side of the...

I was able to get the dealer to add a drain in the pyramid at the bottom of the tank. I wanted to see how much more water would drain out from that drain. I closed the new drain, filled the tank enough to get the water to come out of the factory installed drain. When the water stopped coming...

So... I thought this was "Ask The Factory". Where is the part when the factory actually answers my question?

The problem here is that the tank cannot be completely drained. There is no fitting at the lowest point of the tank. The only way to get all the water out is to punch a hole in the bottom of the tank, or tip the RV completely on its side. So I want to have the dealer plastic weld a fitting on...

I purchased a new 2012 Prowler 26P BH travel trailer. This is the third travel trailer I have owned. When I got the trailer home, I began to get ready to sanitize the water system. That's when I noticed a very large amount of water trapped in the fresh water tank after I drained it. The...