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We had no power in our 5th wheel last week and after a couple of days of numerous tests we found our problem. We had a loose wire under the metal panel on the inside of our power cord reel. The red wire had melted almost the entire way through. In fact when we removed the nut holding the wire to...

The Greystone fireplace in our 2014 Landmark has started to make a loud clicking noise while it runs. The heater still works, but when the fireplace flames light up they keep clicking back to the same visual start instead of changing the lighted pattern. We have 9 different flame dimmer levels...

We just received a new Kinro replacement dual pane window from Heartland to replace a broken one on our 2014 Key Largo. There were no instructions or hardware sent with the package. Does anyone know if there is a website to find installation instructions? We have been googling sites, but we...

A month from today we will be picking up our new Key Largo. What accessories should we have from the start? The dealer will provide a 'starter kit' of a sewer hose, slip disc for the 5er, 50 to 30 amp plug, and we have a water hose and pressure regulator. We have the full timers package which...

We are going to become new full time RV'ers this summer. We ordered a new Key Largo that we will be picking up next month and we recently purchased a used 2011 F350 DRW as a tow vehicle. We would like to put 6 new tires on our tow vehicle and we were wondering what brand of tire others were...

We are looking at purchasing a new Bighorn 5th wheel for full-timing. We want to know how important it is to have dual pane windows. Specifically the energy savings, comfort and noise reduction vs. added cost and weight.