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Jim I sent photos to Heartland to inform them of the problem, not expecting them to cover anything because I have had the unit for about 2 ½ years. The factory installed one roller on the left side and 2 in the center and none on the right end. To me it seemed better to take one from the...

The carpeted cover is attached with maybe 4 screws, start at the left side and there will be a screw in the carpet about 1” from the end and ½” from the cabinet space, there will be at least 3 screws, one at each end and one in the center. They are very difficult to find. If you look closely at...

I want to let everyone know about my problem with the kitchen slide out so that they can check their unit before any damage occurs. My unit is a 08 but I haven’t used it much until this year. When I extended the slides out, the kitchen slide was dragging and tore up the flooring in the...

Charlie I had a 2006 3500 Mega Cab diesel, I loved it. I traded it in for a 2009 Mega cab diesel with everything but the DVD, it comes with an exhaust brake which is great. I am waiting for the 2010 to come out, it will be using coil springs on the rear of the truck which should make a...

Purple Power from Auto Zone works great and it is only about $6.00 a gallon. Make sure you hose the area with water first then spray on the cleaner, scrub with a brush if needed, most likely you won’t need it, then rinse it off immediately. Be careful not to leave it on the decals. Jack

Does anyone have information on after market level up system? Jack

I have a 2008 Big Horn 3670. The last time I used my trailer the kitchen slide out when I retracted it in it tore up the flooring. The side with the refrigerator is about 3/8” lower than the other side. I suspect the track assembly may have loosed up on the end that is towards the center of...

I have a 2008 Bighorn 3670. I have the LR satellite receiver output going to the coax jack in the left hand compartment where the audio system is, this goes to the BR lower coax connector. You will need a splitter if you are using the coax out for your LR set, I use S-video from the sat receiver...

The sound of the water flow on my back wash changed and I was afraid that it may have broken. I check the routing of the piping, on my 3670 it goes up in the wall near the toilet. To me this is a vacuum break and is why it is installed in a high place. If you bypass this valve it would be...

I had the same problem with my 3670. What I did was install a round louvered vent (same as the rest of the vents installed), I installed it in the center of the unit and directed it to flow towards the bed. I closed the discharge vent blowing towards the thermostat. It works great. Jack Wittmann

Down load Skype off the internet, it works great. I travel all over the world and use Skype for all my calls, you must have a internet connection. The calls are free from computer to computer, it is about .02 to call land lines for US calls and about .20 to the rest of the world, 800 numbers...

Hello Jim Please include me on your list for the Heartland factory tour. My wife and I will be arriving on 10th of October. See you Jack Wittmann