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I tried calling the number provided for Kary Katzenberger and got a customer service rep. I was told we do not forward calls to managers that the best way is to send an email via the contact link and we will forward to the appropriate department. Does this sound normal? When I contacted Jayco...

Thanks Dan....I am with you on nearly all of these points...My concern on the insulation was comparison to the Gateway as it has R-factors equivalent to the luxury line. I kind of figured the fridge option would be complicated but I did not think of all the things you mentioned with respect to...

Hello, In serious negotiations on the Oakmont product line leaning towards the 345RS. Have several questions hoping anyone can answer 1) Why is that this is the only full profile Heartland product that has R14 in floor and roof vice R38 and will Oakmont address that in future 5ers 2) There is...

Does anyone know if the Heartland site or any site has links to historical archives for the brochures. For example, you can go to any Keystone model, Jayco model and other similar MFR websites and find links to the model archives for previous years. Very beneficial in researching floor plans...

That is a complete sales gimmick as I have a friend who is a commercial sales mgr at Ford. I just purchased within the last month and took the extra 1K and their financing and had my bank pay off the loan before I got a statement. I went into that Ford account and sent them an email asking if I...

Just purchased a 2014 Ford F-350 CC DRW LB with Diesel. Got the loaded version (Lariat) which had $67K MSRP. With current rebates and incentives and knowing my sales mgr, got for $57K...Basically cost minus the rebates. I had searched used for about 6 months. Everyone wanted low to mid 50's...