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Re: Yea! Upgraded our "RVLOCK" - No code needed to lock now!! The BLCKFRDAY17 code is good for 40% off the entire site. This includes handles and accessories on the website. - - - Updated - - - All current orders, on our website or through Amazon, will have the...

Good afternoon Terry. I apologize for the trouble you experienced with your handle and I'm glad our support team was able to get that resolved for you. Please let us know if you have any further questions or concerns. Have a great day.

Yes, the top cylinder is still a master cylinder. Many units come from dealerships with RVLock handles as the standard handle making it impossible to get away from the need for a master lock. Dealers have to have easy access to any unit on their lots. However, security is our first priority...

The keypad for our Vi3 system does not have a membrane replacement option. The easiest way to remove the keypad is to warm up the adhesive with a blow dryer making it easier to peal off.

Thank you for your time posting these images. I will forward these on to development so we can continue to work on the problem with the larger windows. Glad you were able to work around it!

Thank you for the feedback. I will forward on the information about the handle still not fitting with the window. Do you have pictures of your modification and measurements about how much narrower the handle needs to be still to fit your type of door? I will be happy to pass it along to our...

Thank you for your comment. You probably worked with Tasha- she is a great member of our team and does a great job helping customers! I will also submit consideration in adding a note about deprogramming an original keypad when adding a replacement. Sorry about the inconvenience you...

Please give our customer service a call at (888) 316-9899. We'd be happy to troubleshoot with you and see what we need to do to get your keyless system working for you. Thanks

Were you able to resolve the problem with your fob? If you are still having problems message us here or give us a call at(888) 316-9899. We'd be happy to resolve the problem!

Yes, this upgrade will be available soon! We're looking at having this available in about 4 months. Thanks

I apologize for the inconvenience you have experienced emailing us. If you want to message me here I'd be happy to help you out!

Good morning. Early version systems, such as your's, do not have replacement components available for the keypads. We offer a 1 one year warranty on all our systems but judging from the version of handle you have you would be outside of that warranty window by quite some time. We value our...

Good morning. I apologize for this question being overlooked. The Vi3 replacement keypad is compatible with your version 1.0 system and can be found on our website here: https://www.rvlock.com/collections/accessories/products/copy-of-black-friday-wireless-keypad-replacement Thanks!

If you'll message me with your info I'll check into it Monday and get you taken care of. Thanks!

I don't have a specific date yet but it should be some time this spring. Sorry to keep you waiting! I'll update when I have more information.

The new style should be available soon! I'll be sure to make a note of it here when it becomes available. Thanks!

Were you able to get in touch with our customer service to get the gaskets?

Good morning, I hope you enjoyed the holidays! I completely understand not wanting to pop the rivets before knowing for sure. Our baggage handles WILL fit your Big Country cargo doors! Please let us know if there is anything else we can help you with.

Hi Erika. Congrats on your new baggage handles. We are in the process of updating our install videos and instructions, especially some of our newer products. They should be on the website soon. I apologize for the inconvenience of them not being in your order. Thanks! - - - Updated - - -...

Good afternoon. I wanted to take a minute and introduce myself as the new moderator for RVLock here on the Heartland Owner's Forum. My name is Kenna and I've been with the company for a couple of years. I'm happy to answer any questions as they arise and be involved with the members here. We...

Hi Erika and thank you for your post. As we focus first on security and then convenience as a close second, we do change our key combinations frequently. For this purpose, if same key throughout is required, we recommend purchasing all handles at the same time, this way we can guarantee that...

Just confirming Jim Beletti's reply, we will be launching a matching non-cylinder compartment handle for propane doors within the next 30 days. It will co-ordinate with our other products and can be ordered separate from your Black Friday Sale items. I apologize that my team did not give you...

Great, I am happy that we were able to get you taken care of with the new circuit board. That should replace everything that is electronics in the handle and should fix any issue that you are having. Thank you also for your patience in explaining your issue to us today, Friday's are our...

Re: RV Lock Slam Latches now available Yes. You can program your remote(s) to lock any combination or all locks with your remote.

Re: RV Lock Slam Latches now available We offer both the keyless Slam Latch replacements as well as regular Mechanical Slam Latch replacements that can all be keyed alike. We recommend our users to decide which compartments are in need of convenience and order the keyless handle for this...

I am happy to leak to our Heartland family very first that our keyless slam latch replacement will be coming online around the end of the year as well as multiple other products. Stay tuned for special pricing on this and other new products as a way for us to say thank you for all of your...

Actually, the RVLock handle gives you warning beeps each time you use the handle letting you know batteries are getting low. But we definitely recommend placing one key in your glove box and the other hidden on your trailer. Travel safe!

Hi guys. Our fulfillment staff would be more than happy to take care of any needs that you may have. As far as getting in touch with them, you are much better off emailing them directly as this forum does not have your names, email addresses or postal addresses for them to tie to you. You can...

Hello Mr and Mrs Barnett. Sorry that you are having an issue. We want to make sure that you are taken care of. Please email us directly the postal mailing address that you will be staying at this next week so that we can swap you out with a handle that is functioning correctly. Our email is...

Go to www.rvlock.com/products, select a v4.0 handle that comes with a Remote, 2 keys and Hardware shipped to you for just $199.99 -Simply enter HEARTLAND in the coupon code at checkout. Promotion good through 12/31/14. Merry Christmas!!!

Also, for you smart phone users, RVLock is now Bluetooth ready. You can see it on our Facebook page. @rvlockkeyless

Hi Richard. Sorry we have missed your calls. The Vinyl Gasket for the full body paint units is available. Simply just drop us an email and we will be happy to send you out one. support@rvlock.com

Thank you everyone. We are now syndicating great RVing articles a few times per month on our Facebook account and hope that you will like them as well. Like Top 5 Places to Winter For Snowbirds With a 5th-Wheel Trailer. See this and others on our Facebook account.

Pretty sure. If you order and it does not fit, we will refund. Let me know. ;)

Hi Jim. You know how much we appreciate the Heartland family and even though this offer has ended, we will definitely do something. Let me know when you are ready...

If your old lock is an older keyless handle from Southco with the actuator below, you will need to remove the actuator panel and the actuator. You will also need to trim out the top if the actuator cover that goes over the back of the handle. Should take an extra 10 minutes. You can send me pics...

Hello All!! This is Cade Harris, CEO of RVLock. I asked James if I could use his handle to throw out a quick thank you to all of the Heartland Owners who have our handles and/or have made the switch to our new v4.0 RVLock handle. We have enjoyed the positive feedback that has been given in our...

Awesome. Thank you for the follow up. We always appreciate it! Let us know if there is anything else that we can do for you...

I second the thin wire idea. Pull the thin wire through the 3m double stick tape behind the keypad. Use Goof Off or Goo be Gone and switch back and forth with rubbing alcohol. This will clean it up slick. Don't use anything abrasive.

Great. Give me your name or email do I can verify. This only shows your forum handle. Thx