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It is an LCI (Lippert) system. There are 6 springs across the bottom, all are intact. The door itself does fill with water, my dealer has observed this at 2 of their locations & repeatedly advises that it is of no consequence because the framing is aluminum & the deck plates are metal. When...

Thanks Dan, We are roughly 1800 miles out from our dealer. I contacted them, but they don't respond (likely scared I'm going to ***). Heartland has been very helpful with many other issues we have encountered, but they say to check in to one of a list of dealers. Each of those dealers says to...

ATF: Cyclone - Toy hauler ramp helper springs Just discovered (didn't know better) that the helper springs on my tailgate are way too low in tension. The deck weighs probably 100+ lbs when trying to raise/lower it. My wife suffered a 10% compression fracture to her L1 vertebra Friday. She...

We stow the cables down the side rails of the tailgate frame, there's a piece of channel that holds them. Does anyone have an issue with inadequate helper spring tension? My wife just suffered a compression fracture in her back when she unlatched the tailgate & it squashed her like a bug under...

I too am very upset. I had a tech tone my satellite connections in my 2015 Cyclone. Nothing matched the schematics, not even the number of ports. Found contiguous circuits not capable of passing 2.2 ghz signal. My dealer says this is a known issue in Bighorn & Cyclone - NO ADVICE coming from...

We too have a 2015 Cyclone 4100 that has a cable laced through a window because the wiring is incompatible with a Tailgater. Although we are still under warranty & our dealer sold us the tailgater & Dish box, we are 1500 miles from them. Does anyone know the correct fix?

We have a 2015 Cyclone 4100 King. The 50" Jensen LCD TV has suddenly decided to turn itself off every couple of hours. It has now taken to shutting off, then displaying the last channel viewed. If you hit "menu" it will flash the menu for a second & turn itself off again. I checked, no sleep...

We were faced with the same dilemmas. We also looked at the new Keystone that has a side patio on the right hand side of the garage. They seem to have a slightly better answer for the slides & they have a small door between the bed & bath w/ a dual sink. We looked at 2 Keystones a Road Warrior...

We just cut the check for a Cyclone 4100 King. Awaiting delivery on a Ram 5500 Max Tow Chassis Cab w/ a C&M bed. Our RV dealer recommends we get a B&W Companion system installed by the truck dealer when they mount the bed. Does anyone have any specific recommendations?