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Key word, "proper". They're SUPPOSED to inspect almost this at the dealership. Having said that there's several defects on my list that SHOULD have been caught at the factory, quality control? Yes we have a switch that also lights up when turned on, it does not say yetti package. The website...

Someone was hired immediately? !?!?! We didnt waste time on that! We're at their mercy as far as timing?! Yes in the mean time were doing what we can with our situation to avoid further damage!

We chose to buy from them yes, reasons were obviously price difference. It was delivered to us. But I'm not quite sure what the PDI would've prevented except for the outdoor kitchen overflow?

The wages are pretty darn good, would depend on your job title/position. While I'm sure there is other "cheaper" places for rent and or finding room mates, actually the closest to us is the Minot Hyatt House, weekly rate of $968, PER WEEK!!!! that's a one bedroom. Did I mention we have kids and...

First off, lack of PDI, I was told I'd have to pay extra for PDI, because dealer would have to send someone qualified!! It was delivered fron a dealership. 2nd off, once agreed HL would LET us have mobile tech do repairs, we called had them come out and look at everything. They said theyd finish...

Yes, the emotions came after being nice and sweet got me no where!!! I ranted on another page and Jim can't remember last name emailed me. He was director of owners inretest and something else. I've emailed him back info he wanted and also sent other emails for someone to contact higher up...

I don't want anything to do with this unit. It's obvious it's a lemon, and junk. Luck of the draw apparently. II've heard equal stories, good and bad on what HL wiwill and won't do. Same with dealership.

The only options we didn't get was dual paned windows and 6 ppint auto leveling.

Tank heaters are standard as part of the enter the gateway package. Confirmed with dealer and Scott at midwest. We are also using 6-7 heat lamps with skirting to keep it all flowing, whatever reaches the ground does freeze. We have always used a watwr pressure regulator.

We're all confused! Lol! This is still a nightmare!! The black tanks were NOT full, as obviously there's no way for them to have been full with the water and such only being hooked up a couple of hours. The rear black tank, happens to be the only tank we can see (not enclosed). You can see it...

They came out a week ago. When I talked to them Friday, they said the delay is when I give them new issues in need of repair, they have to go in and adust the authorization for repairs, before they send. So it seems the longer it takes, the more troubles we have or find. Originally we were told...

Yes!!! MORE water! NO clue why or where! There's no heat pads on rear tank either! HL website says it does and tanks enclosed, not mine, not the rear. I'm completely sick! Over this unit!

They were plugged with the drain/sink stoppers. to update, this is day #16, front toilet is broke and flooded our bathroom. Now water is standing in carpet in bh. NO clue where from or why. I also noticed on HL website it says "12v heat pads on tanks" and "enclosed tanks and valves" our whole...

Bryan, you know how my story goes, and I sent u to them, shame on me!!!! Yes owner did cuss out my husband!! Today we have water in bh!!!

What's the Heartland owners club?

Lol! Ok. We got delivery about 3PM Friday. After going over exterior with delivery guy, and finding large scratch that was attempted to be covered up, noted and signed deliver sheet. I started moving stuff out of our TT into new RV, as we sold TT. When hubby got off work around approx 6PM, he...

Re: The lowest price generally is very rarely the best deal... I agree. But having talked back and forth and emailed, I REALLY felt comfortable with the customer service part, not now! Did I mention the salesman would NOT talk to my husband today, transferred him straight to the owner of the...

Yes!! We looked anand researched for over a year, kept going back to this floorplan, love it and the decor. When it came down to getting Jeff Couchs RV Nation in Ohio had the best price. When it came down to delivery, I asked if the delivery guy was the one to do the walk through. I was told NO...

So now that puts us out the money for hotel and food......did I mention this is withim 24 hrs. There's not any consumer laws that protects us?

We've got grey line open, water running. We do have the tank heaters, got propane heat going. We've also put some heat lamps in areas of underbelly and at connections. I'm almost to the point, having asked for replacement unit, and that was ignored, I'm almost willing to call mobile tech, pay...

See below post, already froze!

Now, since we're in ND, our sewer and at the connections is frozen!!!! Where it's leaking in 2 areas, where you stated grey drains into black, the connection at that pipe has leak with ice chunks! The other leak around the bolts holding up the underbelly isn't leaking/dripping bc it's froze!

I'll also add that dealer said all with outdoor kitchen was bc it was winterized, however there was pink residue in bh sink and master bath sink. When we connected to water, there was NO pink flow from faucets. If it were winterized correctly, there should've been correct?

No. We didn't know amd weren't told that unit was winterized, which entailed of all faucets wide open, and all drains plugged. There were 2 guys outside and myself inside. Once I heard water, I turned it off, and took all plugs out of drains. We continued moving stuff into RV. We hadn't unlocked...

Heck of a 24 hrs. RV (2015 Heartland Gateway 3650bh) delivered about 3PM Friday. RV dealer or salesman didn't tell us they'd winterized unit, which entails of opening all faucets and plugging all drains. Smelled smoke, smoke alarm went off, after searching inside seeing nothing, ran outside...