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I think you are on the right track. This is a new unit and we are learning there are spots in the fridge that are colder than other spots. Also, it depends on how full we keep it. I think we will monitor it over the next couple of weeks until we have to head back north. We'll have a better idea...

Thanks for the information. I will contact the Norcold rep.

It does have a space between the fridge and freezer with a blank plastic panel cover. I removed the screw that holds it in place and the space behind it is totally empty, no wires, no anything. This is the space where the controls would normally be located. Is it possible that the unit is...

None, the green light is on solid.

The fridge is in a 2014 Prowler 5th Wheel. The model number is N611VT. It does not have any buttons or switches on the door, inside or out. It does change from AC to LP automatically. Does that help?

Can anyone tell me why items in the main compartment of the fridge partially freeze? It seems worse with less items in it. It happens on either gas or electric. The manual says it's automatic. Cannot find any type of control in the unit. Help????????