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It leaks at the corner that is over the stairs . Runs down (facing the inside of slide) on the left side onto the stairs

Our 2017 Big Country 5th Wheel leaks when it rains. How in the world do you replace the seal around the slide out without taking the whole slide right out of the trailer? We have tried replacing the seal and it still leaks. We caulked the window, so that is not the issue. HELP!

Judy, they take normal sized shades, and I noticed that Home Depot had replacement shades that would work. I used smoked glass bell shaped shades and John put an extra bigger washer in to make sure it is held up. I actually like these shades better than the old ones!

thanks Dan, we will try it out today

Oh Dane, I have tried! There are not any that are that size. I picked up two different ones hoping that I had it covered, but neither one worked. :(

I am looking for the round part that screws onto the socket to hold a shade up on my over the island light. Mine disappeared while trying to find a new shade! Does anyone know where to get one? Thanks

We have made 2 improvements in our Big Country. The bathroom sink had a clear glass sink with about a 2" drain connection. This broke off last year, too much sway movement when travelling snapped it off. This new sink from Home Depot has a much wider base, so no sway, plus is not see thru so no...

Talked to Heartland rep, and he is sending us a new cartridge too. Glad to get some satisfaction from them. Thanks all

When switch is positioned on city water, it by passes and fills the fresh water tank. In reading our manual here we thought it was possible that the Shur-Flo water pump was defective in that the check valve was not closing. We purchased a new pump and installed and it made no difference. When...

John got so frustrated with the removable covers on the sink and stove and where to put them when not in use. So he made these "holders" to keep them in place when not in use! What a handy guy!!!!!

Pix posted. John made the trim himself from cherry wood and formed it to edge

John put a switch in the bathroom beside the light switches to operate the overhead fan. Eliminates having to turn the fan on at the fan itself. Then he pulled the carpet off the stairs and landing and put laminate on the stairs and the used the vinyl that was under the carpet as the flooring...

Our 2015 Big Country 3450 had carpet on the stairs and the landing. It had started to ripple so we took it out and used laminate on the stairs and made use of the vinyl on the landing that was under the carpet. Wow! What a clean finish this is now! Plan on doing under the table and in living...

Well I just called Customer Service at Heartland and they told me that the tank was ordered March 1st! Very interesting! Since we brought it in on January 12 for them to assess, this is ridiculous! BUT we need this work done in a timely fashion, so it is not a great idea on our part to...

Thanks for the offer. We should be fine. I am calling tomorrow just to get the scoop on what happened with all of this situation. I will let everyone know what their version of the story is!

We are on vacation in Yuma, AZ, but from Ontario Canada. On our journey down here we realized our fresh water tank did not hold water. We contacted our dealer in Ontario with the picture that was taken of the problem, and he got in touch with Heartland to find out a dealer that would look at...

Thank you all for your great help. So much appreciated!

Does anyone know where you can get this part that I am attaching? Thanks so much. Sharon

Does anyone know what stain they use on the kitchen cabinets on the 2015 Big Country 3450? Thanks. Sharon Vandenberg

We got our new trailer July 29th this year. Before we were to leave on Wednesday evening, I put the slide out. It made some horrendous noises and then I noticed it was crooked! John came home and looked at it and realized it pulled the whole cable pulley from the slide out in the bedroom out...

Yes we realized after what our issue was. We had relied on our dealer knowing how to connect the water and that was our first mistake. After talking on here and getting the right advise we were able to figure things out. Thank goodness for this site!

This is a heads up to others on what happened with us. We just bought our 2015 Big Country, Heartland and we were given the wrong information from the dealer on the 4 way water switch. Because of this we ended up with water in the underbelly of our unit. Upon examination from my husband he...

Dan, when we bought our Big Country, there just happened to be a salesperson/representative from Heartland's manufacturing company. John told him what we had for hook up and this guy (Joaquin?) told us that our unit is made especially heavy for this type of hook up! So was this person not...

We have a new 3450 Big Country 5th Wheel and a 2014 Dodge Ram 3500 duel wheel pickup. The truck came with the gooseneck hookup so we bought the components to add to the trailer to hook up and we love it. Now the only issue is that you can not see to drive back to hook up the trailer to the...

You are right! BUT, we just found that they had caulked the taps, so they were not able to be popped. So after taking the cover off, John discovered that the tabs needed to be freed and then he was able to pop the tabs to open. Then a little 3 in 1 oil on the tabs hopefully will make them...

We just bought our Big Country and took it out last week, and we noticed that the exhaust fan on the microwave does not seem to be drawing much air. When John checked the outlet it did not seem to be opening. What does he have to do? He did not see any tabs to open it, or did he just miss...

Please can someone help us out? We just bought our 2015 Big Country 3450 fifth wheel and it has a Frigidaire residential fridge in it. We need to know how to winterized this before the winter. We have read your forum manual but still have questions. We are planning on using antifreeze on the...

We just bought our 3450, 2015 Big Country RV and had a few issues to deal with. First off the dealership had someone walk us through our RV and explain how to use and work all the elements. Now we are not newbies to RV's as we had a 2006 Sunnybrook we traded, but as there are so many new...